Diamond Circle Bracelet in 14k Gold over Sterling Silver (1/2 ct. t.w.)
Product Details
Web ID: 1635120Macys stole my Christmas present from my son!!!
Horrible service. Bought a diamond and gold bracelet at Christmas, brought it home noticed safety lock was broken took it back, manager at jewelry counter said she’d send out a new one Bracelet wasn’t mailed out to me. Called customer service she said could not find my address so bracelet went back into stock. Offered to send me out another one but said it would be twice the price I paid for it, it was no longer on sale. There was nothing she could do. In the process my Macys account was closed by accident! I’ve been a customer for 55 years. Very disappointed in Macys. Will never shop there again.
The quality and style
Bought them as gifts for my daughter!. She likes dainty bracelets,
Recommends this product
DO NOT BUY "FINE" JEWELRY FROM MACYS!!
My sweet mom purchased matching bracelets for my sister and me and they both immediately broke! What was meant to be a memento from my 91 year old mom is now a major disappointment. I am beginning to think they purposely sell LOW QUALITY jewelry that is DESIGNED TO FAIL. Unless you purchase the insurance that they upsell you are faced with shelling out MORE money for a repair. Clearly Macy's doesn't stand behind their merchandise. My mom also purchased a gold chain and bracelet for me for my 60th birthday - both unwearable/not repairable. Today, my sister sent me a photo of another diamond bracelet my mom just gave her for her upcoming wedding and a diamond just fell out - first time she wore it! We have been loyal Macy's customers for years but have lost faith in this company.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that both your and your sister's bracelets broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of both items, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
VERY POOR QUALITY AT ANY PRICE!
OMG Don't buy this item, had it less then one day and one of the tiny tiny diamond chips fell out, I don't care if it was full price or on sale, Macy's should be embarrassed to sell anything of such poor quality to the public. Of course it's going back!
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Diamond Circle Bracelet didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Bad quality
I received this as an anniversary gift. After wearing it for 2 weeks I looked down at my wrist and it was missing. I found it on the floor .. it came apart at one of the links. I exchanged it for another of the same bracelet thinking mine was defective. However, after only a week my new bracelet went flying off my wrist as I was walking and this one broke in a different spot. The bracelet is very pretty, I wish the quality was better. I was constantly scared of loosing it .. it's very delicate. If your going to get it you will need the protection plan and you will need to be okay with going to Macy's every couple weeks.
Perfect diamond bracelet
Bought this as an early Christmas present for myself and am loving it. The diamonds, though small, have a brilliant sparkle to them. Pictures online don't do it justice. Perfect for everyday wear. Love the two-tone with the gold accents. Thinking about getting the rose gold now...for stacking.
Diamond Bracelet
Perfect gitt for a young woman. Beautiful gift idea for the High School, College graduate. Especially love the safety clap.
Beautiful bracelet
Bought this as a MOH gift for my daughter... last minute. It’s a really pretty piece that she loves and can wear every day.