Roomba® e5 Wi-Fi® Connected Robot Vacuum

3.9 (563)
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Product Details

Web ID: 9451229

Packed with performance features to thoroughly clean your floors, the Roomba® e5 Robot Vacuum features a 3-stage cleaning system and intelligent sensors that navigate under and around furniture. Use your smartphone to schedule Roomba from anywhere with the iRobot HOME App.

  • Product Features

    • Premium 3-Stage Cleaning System cleans the dirt and pet hair you see and the allergens and dust you don't see
    • Power-Lifting Suction delivers 5X the air power for improved pick-up performance compared to Roomba 600 Series and AeroVac System, making it idea for homes with pets
    • Full suite of sensors intelligently navigate the robot under and around objects and under furniture to help thoroughly clean your floors
    • Dual Multi-Surface Rubber Brushes adjust and flex to stay in constant contact with carpets and hard floors
    • High-Efficiency Filter traps 99% of cat and dog allergens
    • Runs for up to 90 minutes before automatically docking and recharging
    • Works on carpets and hard floors
    • Compatible with Amazon Alexa and the Google Assistant voice commands
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • Returns are accepted at any Macy's store within 90 days from purchase date. Last Act clearance items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.9/5

563 star ratings & reviews

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3 years ago
from PA

Do Not Buy

Biggest waste of money. From day one, it would pick up some dirt or dog hair and then dump it at it's nearest transition. I tried sweeping my linoleum before running it, which didn't help. Just takes the hair from the carpet and spreads it everywhere else.

Customer review from store.irobot.com

Response from store.irobot.com

IRobotPWR3 years ago

Hi Scott, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

3 years ago

Robot

[This review was collected as part of a promotion.] Wonderful

Recommends this product

Customer review from bloomingdales.com

3 years ago
from Canada

DO NOT BUY...

This doesn't even require a 1 star rating. Purchased this aboutl 2 months ago and just tried setting up and using it. It works on hardwood and tiles. But does not even get onto the carpet or rugs. I get an 6 error each time I place it on a rug or carpet. I called customer service and was told this only works on hardwood and tiles and not on rugs or carpets. He also suggested to buy something will work on carpets..What a joke. Nowhere it says that it only works on hardwood. Maybe Roomba should be more clear on their products. Will never buy another Roomba again. Hopefully, I can return this garbage, if not I'm stuck with it.

Customer review from store.irobot.com

Response from store.irobot.com

IRobotPWR3 years ago

Hi Len, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

3 years ago
from Salt Lake City, UT

Less than 2 months and won't work

I got this as a Christmas gift and began using it in January. It's not even the end of February and it will no longer work. I ran through all the troubleshooting steps but the mysterious "bin error" persists. If I had known it would be this much trouble I would've found a way to return the gift before opening and discarding the box.

Customer review from store.irobot.com

Response from store.irobot.com

IRobotPWR3 years ago

Hi VBrown, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

3 years ago
from Sydney, Australia

Brand new and keeps stopping with "clean the brushes" error

Bought new today and have to restart every two minutes because of a "clean the brushes" error! The brushes are NEW and clean. It is clearly faulty out of the box. A waste of money!

Customer review from store.irobot.com

Response from store.irobot.com

IRobotPWR3 years ago

Hi Mal, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

3 years ago

This is a great buy

[This review was collected as part of a promotion.] It’s great for pet owners who want the floors always clean.

Recommends this product

Customer review from bloomingdales.com

3 years ago

iRobot Roomba e5

[This review was collected as part of a promotion.] Convenient, battery life not as long and dustbin not as large as desired.

Customer review from bloomingdales.com

3 years ago
from 58301

very disappointed in this product

Got at xmas time. Used upstairs and found out right away it won't work because of the bump between the carpet and tile. It would get hung up going each way. O.K. not the machines fault. Took downstairs where everything is level. I have used it three times downstairs and there are areas it still hasn't cleaned. It just keeps going back to the same area where the sofa and recliners are. I noticed this morning that the brush does not turn anymore. I don't know, I will try it a few more times, before it will go in the trash.

Customer review from store.irobot.com

Response from store.irobot.com

IRobotPWR3 years ago

Dear Jeanette, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.