Toddler Girls Trail Quest Jr Stay-Put Casual Sneakers from Finish Line
Product details
Web ID: 13762378this particular model is not good
We own many pairs of Merrell shoes and almost all of them are great. This particular model, however, was not good. From the start, the padding behind the heels were not properly secured. The heel padding inside shifted easily and quickly botched to a mess. This happened within the first 2 weeks. We took them back to the store for an exchange. BUT the second pair had the exact same problem within 2 weeks. None of our other Merrell shoes for both adults and kids had the same problem. We wear Merrells for over 15 years and this is the first pair that truly disappointed.
Customer review from Merrell
Response from Merrell
We're sorry to hear of your experience. We will always stand behind our products. If we can help please give the team a call at 800-288-3124.
We recommend the shoe
Works wonderfully for our adventurous toddler!!!!!
Customer review from Merrell
Response from Merrell
Awesome to hear! Thank you.
Comfy & Durable Shoes
Have had these shoes for almost a year for my 4 & 8 year Olds- have held up super well and just bought the next size up for each.
Recommends this product
Customer review from Merrell
Response from Merrell
Thanks for the great feedback!
Disappointed
I got these shoes in purple for my daughter the beginning of the school year, by December, the seam on the front has come apart, the Velcro has come apart. I have actually been pretty disappointed in how these shoes have held up on the playground.
Customer review from Merrell
Response from Merrell
We're sorry to hear this happened to you. We stand behind our products and we'd love to do all we can to help. We have a 1 year warranty on our products for any manufacturing defects. Please visit our ‘Contact Us’ page at the link below and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 800-288-3124. Thank you. https://tinyurl.com/bdcuxst9
Poor quality
I bought these shoes for my 4 year old about 2 months ago. The velcro has already completely come off one of the shoes so he can no longer wear them.
Customer review from Merrell
Response from Merrell
We're sorry to hear this happened to you. We stand behind our products and we'd love to do all we can to help. We have a 1 year warranty on our products for any manufacturing defects. Please visit our ‘Contact Us’ page at the link below and fill out the Defective Product Form to start a warranty claim. If you need any assistance with the form give the team a call at 800-288-3124. Thank you. https://tinyurl.com/bdcuxst9
Great shoes
My grandson loves these shoes. He tells me, in his three year old voice, that they make him run fast. They fit well, clean easily and are his favorite shoes.
Customer review from Merrell
Response from Merrell
We're grateful for your input.
we love these!
Lightweight & fits great. My 4-year old is a big fan - great for hikes & for running around the playground.
Recommends this product
Customer review from Merrell
Comfortable, lightweight toddler shoe
Nice lightweight shoe for toddlers that allows multi-use activities like climbing on the playground, running around, walking and having fun. Comfortable and stylish.
Recommends this product
Customer review from Merrell
Response from Merrell
Thanks for taking the time to share your thoughts.