Hey, Follow Consumers, watch out for Macy's Furniture and their WORRY NO MORE Warranty—avoid it! Let me share a cautionary tale to save you trouble. Steer clear of their WORRY NO MORE Warranty; it may sound like a safety net, but the reality is different.
They promise repairs or replacements under the warranty guidelines, but it's not true. When you file a claim with pics and videos, they deny it, contradicting their own pamphlet. The runaround begins as they shift responsibility between departments, leaving you stuck. They might void your warranty, citing a discount meant to compensate for issues with your original purchase.
Now, the kicker: if they canceled your warranty, why didn't they refund your $499 when you got the discount? Instead, they wait until you need the warranty, conveniently revealing it's canceled. It feels like they prioritize your money over honoring their warranty.
Friendly heads-up: Macy's Worry No More Warranty? Not worth it. Save your money