FurnitureRadley 148" 5-Pc. Leather Wedge Modular Chase Sectional, Created for Macy's

Still waiting

I ordered this sectional on September 27 2024 and am still waiting. Was just told that it should be at warehouse by end of March. My receipt says 1 part to be delivered to warehouse in November and second part by January. Well those dates have come and gone and still nothing. I was prepared to wait but this is ridiculous Macys!

just purchased

Well, I just purchased this couch feels fantastic! Looks really attractive !! The seller did told me that it will take some time so I’m prepared! Approx 3 months

Patience

It would be nice to get reviews once the couch is delivered. I don’t think it’s fair to Macys or the consumers to see low stars because people are mad about delivery time verses really reviewing the product. I personally have the fabric Radley and absolutely love it. I seen the leather and because of the quality I want to see how it goes. Honestly the only reason I’m getting a new sectional is because I really needed a left arm facing and ordered a right long story but I will be sure to give my review once received with the understanding that delays are unfortunately our new normal

Not delivered, why as for a review?

It’s silly that you ask me for a review when you haven’t delivered it. Please improve your internal logistics.

You'll be waiting forever to get your couch

Can't speak to the comfort or durability of the couch, but I've been waiting for 3 months to get it and keep getting increased estimated dates before it will even arrive at the warehouse. I ordered back in April, and now they're telling me that it will only be ready in August and who knows if that will even happen. Customer service is horrible and doesn't give you any updates or accurate estimates. They blame this is an industry problem, yet still continue to put estimates of 6-8 weeks on their website. And that is a complete lie. If you want to wait half a year or longer for a new couch, then give this place macy's a shot. If not, then take reviews seriously and give your money to a place that is reliable and trustworthy. Unfortunately, Macy's is not that and quite frankly, I'm angry.

the Macys on 34th street in NYC has a set out on the floor . It feels and looks beautiful.

Helpful info about the seat covers

I haven't received my order yet but Im writing this review to help others. The back cushions have zippers and the seat cushions velcro underneath to hold them in place. It took the sales associate alot of digging to get this info since its a new item and there isn't a floor sample at any of the stores yet. I will update on quality once I receive.

excellent

This is a wonderful set. It looks as if it is very comfortable. The material looks great. I can do a lot with this beautiful living room. It also look very comfortable. The payments are wonderful. Thank You