Macy'sMen's Diamond Band (1/4 ct. t.w.) in 10k Gold
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Product details
Web ID: 56483992 reviewssorted by Newest
Engaged_Dragon
2 years agofrom California
Engagement Ring Catastrophe
This item was ordered as an engagement ring. 1 of 2. It arrived unprotected, dented and scratched. Macys customer service refused to exchange the item over the phone. I even shared photos with them about the item. We were distraught at the ring arriving in such a disastrous condition & with the amount of “cat and mouse” phone tag that we had to play with them over the phone for OVER A MONTH! Truly the worst experience. We missed our engagement date & announcement. We were planning on sizing the rings, but that did not happen. As a male couple, we are unsure how to feel. These were the perfect rings. What we do know is we will never shop Macys for engagement rings again.
Scammed-out $800
I never received this & have proof with Ring camera no alerts at all. Called & went into store & emailed but no one could help me. They did not resend item or credit my account. Basically said sorry we can’t help you out!!!!