1.5 Cu. Ft. Black Stainless Countertop Microwave
Product details
Web ID: 17375242Failed after 3 years of use
Failed after 3 years of use. The 5yr and 10yr warranty they offer on magnetron is useless, as the dispatch, diagnosis, and repair costs more than a new microwave.
Customer review from lg.com/ca
Response from lg.com/ca
Dear Valued Customer, Thank you for sharing your experience. We're sorry to hear about the trouble you've had with your microwave after three years. We understand how frustrating unexpected repair costs can be, especially when the warranty doesn’t fully cover service fees. Your feedback is important to us, and we’ll share it with the relevant team to help improve our warranty and service offerings. If you’d like, please contact our customer care team at 1-888-542-2623, Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time, so we can discuss your situation further and see how we might assist you. Sincerely, The LG Electronics Team
Display goes bad in early life of the unit
This smoker wave is the second that we have purchased in three years. The first one out of the box the display was not working or the panel was not working. We replaced it with the same identical because we were putting into a built-in look with our cabinets. We’ve only had the second and the display is going bad. We like the interior size and a plate inside does not look I am tilt. it’s too bad. LG makes a good oven. They just can’t make a good display system. That’s reliable.
Customer review from lg.com
Response from lg.com
We appreciate you sharing your experience, and we’re glad you love the interior size and design of your LG Microwave, Mikey! We know how important reliability is, and we want to ensure you get the support you need. Please send us a private message on our social platforms @LGUSSupport, and we’ll be happy to look into this further for you. We’re here to help! ^Anthony
Faulty micy
Does not cook evenly, cold spots & over cooked edges. Microwave has developed rust & keeps cutting off my circuit. I have to keep resetting my circuit.
Customer review from lg.com
Response from lg.com
Hey there. It sounds like you're navigating a significant challenge with your microwave's performance, including uneven cooking, rust, and repeated circuit trips. We appreciate you bringing this to our attention. We're here to help ensure your appliance is operating safely and effectively. Please send us a private message on social media @LGUSSupport with your microwave's model number and purchase date. We'll explore options and work toward a positive resolution. ^ Diego
Don’t expect it to last long
The microwave stopped heating after 4 years of use.
Customer review from lg.com
Response from lg.com
Hello there. Thank you for sharing your experience with us. We understand that your LMC1575ST microwave stopped heating after four years of use. This could indicate an issue with the magnetron or another internal component that requires attention. While some parts like the magnetron may wear over time, we’d recommend checking the microwave’s power settings and ensuring the door is sealing properly as well. If the issue persists, it may be time for a professional repair. We’d love to assist you further in resolving this. Please send us a private message on social media @LGUSSupport so our team can help explore potential solutions. We truly appreciate your patience. —Avril
LMC1575ST Microwave
I asked for repair for almost 3weeks ago but doesn’t have a solution at all even though I have warranty …. Need solution
Customer review from lg.com
Response from lg.com
Hi there! Thank you for bringing this to our attention regarding your LMC1575ST microwave. We understand how frustrating it is to wait for a repair solution, especially when your unit is under warranty. Your time is valuable, and we regret the inconvenience this delay has caused. Please send us a private message via @LGUSSupport so we can look into this matter further and work toward a resolution for you. Your satisfaction is important to us, and we’re committed to addressing your concerns promptly.—Junel
A beautiful NONSENSE
I bought this beautiful nonsense last year. Product manufacturers in 2022 Purchased in 2023 Malfunctioning in 2024 What a super Product 😍
Customer review from lg.com/ca
Response from lg.com/ca
Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
junk
junk. barely a year old, stopped heating. tried everything including “ chat “. waste of time.
Customer review from lg.com
Response from lg.com
Hey there! Thank you for sharing this with us. We really appreciate the feedback from customers such as yourself, as it helps us continuously improve! We want you to be able to enjoy your LG microwave for many years ahead because it's the perfect companion for warming up all of your delicious meals! We recommend making sure your microwave is in the correct settings for the best performance. You can check out more information here: t.ly/BH1iq. If these steps do not work, please private message us on social media @LGUSSupport with your contact information and model number. We'll do everything we can to help you through this! ^Joslyn
Heats quickly
This microwave works better than any microwave I have ever owned. Very pleasant ding when done
Customer review from lg.com