Created For Macy's10-Pc. Beauty Gems Set
Macy's ExclusiveProduct details
Web ID: 15214450great bought
well waterproof, very smooth, and very black
Recommends this product
It stays put all day
I love this pencil
Recommends this product
Eye liner
Doesn't rince and has this perfect liner
YES PLEASE!
Im 68 years old and Mmy lashes were thinning and missing! Now they seem longer and filling in! I attribute this miracle to this mascara. Not sure if it's true but the proof is in the mirror! And, Im happy!
Recommends this product
Not waterproof
If you are looking for a stay put waterproof eyeliner, keep looking. This will actually remove completely with pure water, very easily. I have brown, green and grey- they are all the same. The brown is beautiful, but the grey and green both look like tattoo ink on me. I'll be sticking with I'm so disappointed that Lancome are misrepresenting this product as waterproof, especially for this price!I don't like it when my money is taken for broken trust. I'll be sticking with Mary Kay who make truly waterproof liners in better colours.
Response from Macy's
Hi there! Thank you for reaching out about our Lancome Idole Ultra Precise Waterproof Liner. Dear Customer, We are truly sorry to hear that the Idôle Ultra Precise Waterproof Liner did not meet your expectations for waterproof wear and color. We take your feedback very seriously, as maintaining your trust is our top priority. For the best performance, we recommend applying the liner to a clean, dry lid and allowing it a few moments to fully "lock" into place. We value your loyalty and invite you to visit a Lancôme counter at Macy’s, where our Beauty Advisors would be happy to assist you with a return or help you find a waterproof formula that better suits your needs.
Not soft
Not what I expected
It's soft but not last
didn't last
Response from Macy's
Hi there! Thank you for reaching out about our Lancome Idole Ultra Precise Waterproof Liner. We are sorry to hear that the Idôle Ultra Precise Waterproof Liner did not provide the long-lasting wear you expected. We aim for a smudge-proof finish and regret that this was not your experience. For the best results, we recommend applying the liner to a clean, dry lid to help the waterproof formula set perfectly. We appreciate your feedback and hope to help you find a Lancôme liner that better suits your needs at your nearest Macy’s counter.
Still The Best!
I started using Artliner about 20 years ago. I’ve tried many other eyeliners in between because the brown color is usually not available in the store. I ordered it online this time and it is still the very best eyeliner I have ever tried!
Recommends this product