14" Zenbook Duo UX8406 Touchscreen Laptop Intel Core Ultra 9 Processor 285H 32GB RAM LPDDR5X Intel Arc Graphics 1TB SSD Storage - Inkwell Gray
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Web ID: 2266911628 reviews
Excellent Laptop
So far,.I love everything about it. It's a wonderful device.
Customer review from https://www.asus.com
Absolute beast
Absolute beast! Productivity laptop on steroids! Lighter than my MacBook.
Customer review from https://www.asus.com
My new trading laptop
The laptop is awesome. One con the speaker sucks. It comes with a stylus.
Customer review from https://www.asus.com
A whole lot in a small, sleek package
It does everything I wanted and needed in a laptop and does it well.
Customer review from https://www.asus.com
Extremely disappointed!
Had to return the product due to the complete malfunction of the second screen. From the many reviews and product specifications, I was really excited to own and use this product. Unfortunately, the malfunctioning screen made it no more useful than a one-screen laptop at double the price. No thanks! Also, I found the key placement on the keyboard to be very tight causing continuous typing errors. Returned it for a more reasonably priced Dell.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear VHannahs, Thank you for your comment. We do understand your extreme disappointment with this laptop and the inconvenience this may have caused if the second screen is not working. To resolve this, ensure you have configured the second screen correctly inside the Display Properties, the most current graphics driver was installed and it was connected securely. Additionally, ensure the ScreenXpert driver and the Intel graphics driver posted for this laptop at: https://www.asus.com/us/laptops/for-home/zenbook/asus-zenbook-duo-2024-ux8406/helpdesk_download?model2Name=UX8406CA . Furthermore, check if this laptop's drivers, BIOS and Windows are up to date. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Touchscreen doesn't work
One of the touchscreens did not work. Awaiting refund
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Valued Customer, Thank you for your comment. We certainly understand your disappointment with this laptop and the inconvenience this may have caused if touchscreen is not working. All ASUS products undergo intensive quality control testing and inspections, and are built to last, the toushcscreen not working is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need further assistance with this laptop or other ASUS products, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Very clever design that works
Very clever design that works remarkably well. It is finicky about power supplies. Have both USB A and C ports is a real plus. The pen is remarkable
Customer review from https://www.asus.com
A must have powerhouse for a working professional
This is an amazing computer. Sexy too. The detachable keyboard is clutch. highly recommended. Cant believe this was under 2k
Customer review from https://www.asus.com