2 Pieces 29 Inch Pub Height Swivel Upholstered Bar Stools with Wood Legs-29 inches
Product details
Web ID: 16911612Disappointed customer
Chairs are really nice! But the wood used to construct the base of swivel is soft, compressed and shallow.The nails enclosed in the package were initially used to assemble the chairs, unfortunately are 1 month of usage the nail popped out of the wood causing chair to lean. For the second assembly attempt, I reused the same nails and after 2weeks they were back on the floor and leaning. Third assembly attempt, I purchased similar nails from Home Depot hoping to correct the issue, it didn’t and again the chairs are leaning. I am extremely disappointed and do not recommend this product.
Quality, Service and Customer Service
Product was shipped damaged... could not return at the store. The clerk was nice but didn't know how to process my return. Had to load heavy box back in the truck and take to UPS to ship. Two weeks since return vendor received and I haven't received my refund credit of $330.00... bad consumer experience!