50" Class Crystal UHD Smart TV - UN50CU8000

4.4 (697)
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Product details

Web ID: 16444320
One screen. All the things. With effortless performance, crowd-pleasing features and great value, you can bring home a winner—and feel like a million bucks. Watch your favorite movies and TV shows in captivating 4K resolution as the Crystal Processor automatically transforms every frame.

  • Product Features

    • 4K (3840x2160) Resolution
    • Dynamic Crystal Color
    • Crystal Processor 4K
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Puerto Rico, U.S. Virgin Islands, Armed Forces Europe, Hawaii, Marshall Islands, Federated States of Micronesia, Northern Mariana, American Samoa, Alaska, Guam, Armed Forces Americas, Palau, Armed Forces Pacific
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • A carrier will contact you to schedule delivery
    • Contact the seller directly to return this item
    • Item is not eligible for in-store returns
    • Must contact seller within 30 days to initiate a return
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.4/5

697 star ratings, 696 reviews

Write a Review
69.9% of reviews have 5 stars
487
15.2% of reviews have 4 stars
106
5.2% of reviews have 3 stars
36
2.7% of reviews have 2 stars
19
7.0% of reviews have 1 star
49

222 customer images

  • How long before entire screen is black?
  • Screen going out less than 1 yr
  • Review image send by user
  • Duck dynasty channel
696 reviews
External reviewer
8 days ago

An unfortunate ending

Good sound and nice picture, but unfortunately, it has not lasted... Like many other reviewers, our TV has burned out on the right side.And then the next day it's burned out on the left side, and is pretty much all dark now. I've only owned it 22 months, and a brand such as Samsung should last longer than that. It's unfortunate that so many people are complaining of the same thing...

  • Photo from External reviewer
  • Photo from External reviewer

Customer review from Samsung US

FormerCustomer
5 months ago

Defective TV with Short Lifespan

Bought the 65” model in 2022. Worked great until this week the backlight started going out (alternating between sides). After reading many other VERY similar reviews i can only assume this is a widespread defect. I doubt I will buy a Samsung TV again.

Customer review from Samsung US

ACgirl
5 months ago
from Forney, TX

Doesn't last

We bought this TV in July of 2022. We've only had this TV for a few days over 3 years and it has already given out. Very disappointed with this product. I've had other TVs that have lasted longer than this one. I do not recommend at all.

Customer review from Samsung US

No Dak
5 months ago
from North Dakota

Worked great until it didn’t work great anymore.

TV started out great - until the right side of the screen suddenly went dark. So I now have an approximately 60 inch TV screen instead of a 75 inch screen. I paid too much for this to happen already.

  • Photo from No Dak

Customer review from Samsung US

Streamer
5 months ago
from Tx

When it works, it's great...

Since purchase... Constantly has issues connecting to the internet and streaming services. Lags when trying to play content. Uninstalled bloatware but it keeps coming back, so there's never any memory... Cache has to be cleared almost daily.

Customer review from Samsung US

Vall
5 months ago
from Florida

Disappointed

I just purchased this tv and it has a black screen less then 2 weeks.do buy working on returning

Customer review from Samsung US

Ben K
5 months ago

Frustratingly Short Lifespan: Dont Buy!

So disappointed that this tv lasted less than two years. Like other reviews on here, my tv lighting went completely dim with no possible fix available. Cant even navigate to the setting to try to make adjustments. I absolutely loved this tv until this common issue occurred and now I'm stuck with a 75" tv that doesn't work. Unless Samsung offers a resolution to this issue, I would NOT recommend buying this product.

Customer review from Samsung US

spring
6 months ago
from texas

don't buy this tv

The screen went black after 2.5 years. do not buy! NOT RECOMMENDED

Customer review from Samsung US