Avril Fluffy Ribbed Plush 2-Pc. Comforter Set, Twin/Twin XL
Product details
Web ID: 19535389Get it! So fluffy!
This blanket set is so nice! It’s huge. It’s such good quality. It’s heavy weight so it will keep you warm. I love that only one side is fluffy and the other side is lined with a typical material that most comforters would be made with. It makes is so comfy. It did not have a smell and we were able to use it straight out of the box. It is so nice for winter in ohio!
Customer review from influenster.com
Macys using messy drop shipping
This was a Christmas gift for my daughter. Macy's delivered the completely wrong item (wrong color, wrong pattern). I left in shipping box and wrapped. I guess that is on me but it is a drop shipping company that throws random items in a box and you get what you get. Customer service was terrible. Hard to return an item that the barcode does not match up with what your online receipt says. Terrible experience.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share this experience regarding the 510 Design Avril Fluffy Ribbed Plush Comforter Set.
We are deeply sorry and concerned to hear about the series of frustrations you encountered with your daughter’s Christmas gift. We understand the unique disappointment of a holiday surprise being spoiled because the wrong item was shipped, and the added stress of realizing it only after the wrapping paper was opened. Please don't feel "that is on you"—as a customer, you should be able to trust that the box contains exactly what you ordered. We sincerely apologize for the "random" nature of the fulfillment and the terrible experience you had with customer service while trying to fix an error that was entirely out of your control.
You and your daughter deserved a seamless holiday experience, and we regret that the process of trying to return an item with a non-matching barcode has been such a headache.
Pretty in Pink
Soft, plush and cozy!
Recommends this product
Save your money
Poor quality and cheaply made
Response from Macy's
Dear Customer,
We are truly sorry to hear about your disappointment with the 510 Design Avril Fluffy Ribbed Plush 3-Pc. Comforter Set.
We certainly understand your frustration when a product is perceived as being of poor quality and cheaply made. We sincerely apologize that the craftsmanship and materials of this set did not meet the standards you expected for your bedding.
Thank you for providing this candid feedback. We hope you find a comforter set that offers the superior quality, durability, and comfort you deserve.
Cover all boxes
Comfortable, warm wish i could give 6 stars
Recommends this product
Plush and Lush
Very cozy comforter set. Best of all, it's attractive. Looks just as pictured. Good buy.
Recommends this product
I never got it
I NEVER GOT IT
Response from Macy's
Dear Customer, thank you for bringing this to our attention. We're very sorry to hear you haven’t received your order. For assistance, we kindly recommend contacting Macy’s Customer Service directly at 855-564-5705, available daily from 10 AM–10 PM ET. They can provide you with the most up-to-date information regarding your shipment. We appreciate you bringing this to our attention.
Soft
I love the show comfort set I love the color is soft warm and beautiful