Big Bundle Cotton 12-Pc. Bath Towel Set
Product details
Web ID: 10578965Soft antimicrobial towels
As someone who struggles with back/facial acne, I’m always looking for antimicrobial body and face towels that can help with my condition. These definitely work well for me, and are extremely soft and gentle on the skin (even after washing in laundry). My only gripe is that they’re very thin (much thinner than the advertisement photos), and I prefer a thicker towel, but they work well if you’re cleaning up a small spill, or wiping off after a face wash/shower.
Customer review from influenster.com
Picture is deceiving
Not quality at all for the price. Too thin and too light see through
Response from Macy's
Dear Customer,
Thank you for sharing your feedback. I’m sorry to hear that the 510 Design Big Bundle Cotton 12-pc Bath Towel Set didn’t meet your expectations for thickness and quality. I appreciate you giving it a try, and I’ll make sure to share your review with our product team so they can consider improvements for future batches.
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Did not receive Yet!
Response from Macy's
Dear Customer, Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the delay in receiving your order. We understand how frustrating this situation must be, and we want to assure you that we are actively looking into this matter. Shipping can sometimes occur due to various reasons, and we are committed to resolving this issue promptly. For assistance with your order, we kindly recommend contacting Macy's Customer Service directly at 888-822-6229. Associates are available to assist you Monday though Sunday for 24 hours. They will be able to provide you with the most up-to-date information regarding your shipment. Thank you again for your patience and understanding.
Soft and absorbent
I’m not a huge fan of these towels. They’re thinner than I prefer. However, they dry well, feel very soft against my skin, and absorb water effectively. Overall, good for everyday use if you don’t need something super thick or luxurious.
Customer review from influenster.com
Useful
So…. They feel like hotel towels. Almost a little thin possibly see through. Maybe after a wash they won’t feel so coarse. I like the variety and they are very useful
Customer review from influenster.com
So bad!
These are the worst towels I’ve ever seen/felt. They feel like they’re from the dollar store. Returning. Do better Macys. Why do you even have these?
Response from Macy's
Dear Customer,
Thank you for your honest feedback. I’m sorry to hear that your experience with the 510 Design Big Bundle cotton towel set was so disappointing.
From what you describe, the towels do not meet reasonable expectations for texture or quality. This suggests potential shortcomings in the cotton quality, the weave density, or finishing processes (such as low loops in the terry cloth, poor loom tension, or inadequate washing/trimming of fibers), each of which can make towels feel thin or rough—like items you'd expect from very low-grade sources.
Cheap
I would never buy these towels again. They are cheap, small and not even soft. Washed them before use and it’s seems they got smaller. I waited to long to send them back never again
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear the towels didn’t meet your expectations. The towels are made from 100% cotton with zero twist terry, which provides softness and quick-drying capabilities. However, cotton can sometimes shrink slightly after the first wash, especially if washed in hot water or dried on high heat. To avoid further shrinkage, we recommend washing the towels in cold water and tumble drying on low heat. Thank you for your feedback, and we hope this helps improve your experience.
Very basic, thin
This is a set of 12 very basic, thin towels. These aren’t particularly large or thick. They’re just towels. They wash good - I got the white set, bleach well too. I wouldn’t consider them high end or luxury at all. They’re just…towels. It’s a 12 piece set so there’s quite a few of them and that’s very appreciated
Customer review from influenster.com
Response from influenster.com
Thank you for sharing your feedback! We’re glad to hear you see the value in our 12-piece bath towel set. Crafted from 100% cotton, these towels provide a soft, natural feel while remaining lightweight and highly absorbent—perfect for everyday use. The zero-twist terry construction ensures they dry quickly without feeling heavy or bulky, offering both convenience and comfort. Each towel is also treated with Ultra Fresh anti-microbial protection to help control odors, inhibit bacteria buildup, and keep them fresher for longer—even after multiple washes. While these towels are designed to be light and breathable rather than thick and plush, they still deliver lasting durability and everyday luxury with their high-quality cotton fibers and efficient absorbency. We’re also happy to hear you're enjoying the generous 12-piece set, which includes 4 standard 28x52" bath towels, 4 standard 16x26" hand towels, and 4 standard 12x12" wash towels, giving you plenty of fresh, easy-care towels for daily use. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out. Enjoy your soft, high-quality cotton towels!