510 DesignBoulder Stripe Micro Suede 2-Pc. Comforter Set, Twin/Twin XL
Product details
Web ID: 17203250
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, Full/Queenmissing shams
I ordered this for my son as a housewarming gift. when he opened the package only the comforter was enclosed. No shams to complete the 3 piece set. I'm very disappointed. It makes me wonder if this was a return that wasn't properly inventoried prior to being redistributed.
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the 510 Design Boulder Stripe Micro-Suede Comforter Set.
We are truly sorry and deeply concerned to hear that your son’s housewarming gift arrived incomplete. We understand how disappointing it is to purchase a 3-piece set, only to find the pillow shams missing upon opening. A housewarming gift is a special gesture, and we sincerely apologize for the frustration and the "incomplete" feeling this caused during such a celebratory occasion. Your concern regarding whether the item was a previously returned product is completely valid, and we regret that the quality control and inventory process fell short of the high standards you expected.
You deserve a seamless gifting experience where the product arrives exactly as described, and your son deserves a complete, coordinated bedding set for his new home.
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, King/California KingNice buy
We love this comforter set. It is the perfect color for our bedroom!
Recommends this product
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, King/California King3 Piece Set
This set was okay, I decided to keep it because it was on sale and I liked the colors. The quality is just okay, not very thick but provides ample warmth.
Response from Macy's
Dear Customer,
We are happy to hear that you ultimately decided to keep the 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set because you liked the colors and purchased it on sale!
We certainly understand your measured perspective on the set's quality. While we regret that the quality was "just okay" and the comforter was "not very thick," we are pleased that it still provides ample warmth for your needs.
Thank you for providing this balanced feedback. We hope you enjoy the colors and the warmth it offers.
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, Full/QueenI like the Colors
It’s exactly what I was looking for
Recommends this product
Poor quality
I have only used this comforter a few days and it's already coming apart
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry the 510 Design Boulder Stripe Micro Suede Comforter did not meet your expectations, as we understand how disappointing it is when a comforter begins coming apart so quickly. This set is designed to offer a stylish update with its soft micro suede fabric and coordinated design elements, but we understand it may not have provided the durability you were looking for. Your comments are greatly appreciated, and we will be sure to share them with our product team as we strive to improve both construction and longevity in future collections.
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, King/California KingLoving it
I'm so in love with this spread
This review is from 510 Design Boulder Stripe Micro Suede 3-Pc. Comforter Set, King/California KingGreat colors
Nice
Recommends this product
Missing 2 pieces from set
I got full/Queen set. Looks good but missing 2 shames , that why I decide to return and reorder again will see what I get next time. I really wants to have full set
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the 510 Design Boulder Stripe Micro Suede Comforter Set.
We are sincerely sorry that your set arrived incomplete. We completely understand the frustration of unboxing a beautiful new comforter only to realize the matching shams are missing. It’s a major letdown when you’re excited to finish your bed’s look, only to be delayed by a packing error. We apologize for the inconvenience and appreciate your patience in going through the process of returning and reordering to get the full set you deserve.
It is great to hear that you love the look of the Boulder Stripe design, and we want to make sure your next experience is perfect.