510 DesignPowell Embroidered 8 Piece Comforter Set, Queen
Product details
Web ID: 16021079California Comforter
This item was not a California Comforter
Comforter disappointment
I returned both comforter sets I did not like the quality at all
Response from Macy's
Dear Customer,
Thank you for letting us know. We’re sorry to hear that the comforter sets didn’t meet your expectations in terms of quality. The 510 Design Powell Embroidered Comforter Set is designed with a soft microfiber shell and elegant embroidery for a stylish look, but we understand that comfort and feel can vary by preference.
We appreciate you taking the time to share your experience and for returning the items promptly. Your feedback is valuable and helps us improve our product selection moving forward.
POOR QUALITY
The cheapest looking comforter I ever bought. Had I not put it on the bed - I would have returned it. I am going to give it away.
Response from Macy's
Dear Customer, thank you for taking the time to share your feedback on the 510 Design Powell Embroidered 8-Piece Comforter Set. We’re genuinely sorry to hear that the set didn’t meet your expectations in terms of quality and presentation. While many customers appreciate the elegant embroidery and the all-in-one convenience of having a complete coordinated set—including shams, decorative pillows, and a bed skirt—we understand that each person has their own preferences when it comes to home décor and comfort. We regret that this piece didn’t live up to what you were hoping for. Your experience is valuable to us, and we’ve shared your comments with our product team for further review and quality evaluation.
Too thin
It is pretty but too thin for a comforter.
Such slow delivery!
This item STILL have not been received!
Response from Macy's
We’re sorry to hear you haven’t received your order yet. Since the purchase was made through Macy’s, we recommend reaching out to their customer service team at 1-800-289-6229 for assistance in tracking your shipment and resolving the delay.
Slippery comforter
DO not like this comforter, shams, etc, etc, it is made of slippery material and slides off the bed. Not an easy comforter to position on the bed. It is soft and nice to look at but not practical at all.
Response from Macy's
Hi Ruth, Thank you for sharing your feedback. We’re sorry to hear that the comforter isn’t working out for you. Our comforter set features an embroidered and pieced border for a sophisticated and elegant design that easily coordinates with your space. We appreciate you highlighting the softness and appearance, though, and we’ll take your comments into account to improve future designs. If you have any questions or need further assistance, please feel free to contact us.
hole in the seam, so thin
There is a hole in the seam and the comforter is so thin that it doesn’t keep anyone warm. Unbelievably cheap for the price.
Response from Macy's
Dear customer, Thank you for sharing your feedback with us. I am sorry to hear that you received a seam with hole in it. We recommend contacting our customer service team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST). Also, if you’re looking for a thicker or warmer option, we’d be happy to help you explore our collection to find the perfect fit for your needs.
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Pretty but flimsly
This is a very pretty comforter set, but it's like a very thin blanket. It's not quilted at all.
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Recommends this product