55 inch X85K 4K HDR LED Google TV - KD55X85K
Product details
Web ID: 15674843Ratings & Reviews
16 customer images
My X85K Review
Great product! Excellent picture quality and clarity
Recommends this product
Customer review from sony.com
Response from sony.com
Hi ChuckF, Thank you for the fantastic 5-star rating! We are delighted to learn that you are enjoying your Sony X85K TV and appreciate its outstanding picture quality and clarity. Thanks for choosing Sony! Enjoy! -Maria
Bad TV
Bought this TV on 11/12/22! Went out on 2/6/25. This is how long this TV lasted! Probably has 1000 hours or less and it was just a bedroom TV. Went through the process in getting it to come on but nothing worked and now I have to buy another one or get this fixed but it’s going to cost me as much as paid for it! Never will I buy another Sony again!
Customer review from sony.com
Response from sony.com
Hi Harleyrandy, This is not the experience that we want you to have. This isn't normally the case with the X85K. Rest assured that your feedback will help us improve our products and services. We hope you tried the troubleshooting steps on this link to help resolve the issue: https://www.sony.com/electronics/support/articles/00153674 If yes and the issue is still not resolved, the TV requires service. Please reach out to an authorized service center for repair options. You may find this link helpful: https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Sincerely, -Ralph
Old school quality
This the good TV, according to Digital Trends. It offers impressive brightness levels, even in sunny rooms, thanks to its anti-glare screen. It also has excellent black levels and rich colors. It's a great choice for anyone looking for a high-quality TV that can be used in a variety of settings.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Paigehunt, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
this tv sucks
I bought this tv because the last sony tv i had i really liked. not the case with this one. it responds slow and freezes frequently. it will go to a " connecting to video" graphic which i dont know why. and sometimes it will go to a "connecting to tv" graphic. i really dislike this tv and wish i could return it.
Customer review from sony.com
Response from sony.com
Hi brett66, Thank you for the review and we're sorry to hear what happened with your TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. For us to better assist you, please email us at socialsupport@am.sony.com with the following details: Name: Sony Username: Model Number: Issue: Telephone Number: -David
Fantastic upgrade!
I found an open box tv and it had been a Sony 4k TV that I have wanted for a long time. I love everything about this TV. Excellent picture, apps work great, set up was simple and interactive.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Azrielstear, Awesome! We are so glad to hear that you are happy with the picture quality of your newly purchased X85K TV! Thank you so much for your feedback and for choosing Sony! -Carl
Full screen not available
This tv does not provide full screen on internal apps Only by hooking up an external device on hdmi will this tv allow for full screen. Had I known this, I would have never bought one. This will be my first and last Sony. I am very unhappy with my purchase
Customer review from sony.com
Response from sony.com
Hi Butterfly kisses, Thank you for bringing this to our attention, and we're really sorry for the inconvenience. The wide mode function of this TV entirely depends if the source of your content allows you to do so. Sometimes, the content will lock the aspect ratio as their content is meant to be watched. ref: https://www.sony.com/electronics/support/articles/00027127 We greatly appreciate your feedback with this function. If there's something we can do to help or you may need more information/technical assistance, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue: Telephone Number: We value you & your input, and thank you for your purchase. Sincerely, Romeo Sony Social Support
Enjoying
When my other tv went out I decided on Sony as my next TV I’m glad I did
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Trish01, That's fantastic! Thank you for upgrading to your new BRAVIA TV. We're truly happy to hear your purchase went well and we've matched your expectations with your new Sony X85K 4K LED TV. We always strive to deliver the best picture and sound quality with our TVs. Good to know your investment is worth it. Thanks for choosing Sony! -Jess
Everything went perfect.
I bought it a month ago and HAPPY with it and glad I did.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi there, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new X85K TV! Thank you for choosing Sony! -Carl