55" Class QM7K Series 4K UHD QD-Mini Led Smart Google TV - 55QM7K
Shipped and sold by Offer Express
$799.99
67/mo.* suggested payments for 12-months totaling $799.99 with Macy's Card. *
OR
Color:Black
Product details
Web ID: 227377469 days ago
reclamação da TV tcl 55p635
tv não atualiza o software e não encontro em lugar nenhum para baixar o sofrer e atualizar via pen drive atendimento horrível da TCL vias canais de atendimento
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support9 days ago
Hi atendimento, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
2 months ago
Where is the detailed user manual? Not in box!
75" version bought this week Memorial Day sales....alll is good so far, but WHERE CAN WE FIND the detailed MANUAL?!! Not visible anywhere I've looked,.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support2 months ago
Hi Russ1, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
3 months ago
from Milford, NH
Fantastic... except for streaming sports
I've had this 65 inch QM7K TV for a few weeks and it is a beautiful TV.... Unless your streaming live sports. then its not so beautiful. It really is a great TV i think most people would love but for some reason Baseballs and golf balls (haven't had any live football yet) leaves a trail as the balls are traveling. For reference my Sony A90L TV did not have this issue. I fear this may be a processor issue. Hopefully I'm wrong and an update can fix it. I will update to 5 stars if this is correctable via update!!
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support3 months ago
Hi DavidL, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
3 months ago
from Dover, Pennsylvania
Outstanding Picture and Sound!
Beautiful picture and the sound is incredible. The subwoofers really make a difference. I'm looking forward to further updates to address some small issues. Overall a Beautiful television.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support3 months ago
Hi Robert72, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
3 months ago
from Walls, MS
The QM7K is a must buy! Also Nick from the support team is excellent!!!
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support3 months ago
Hi ‘’’’, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support
3 months ago
from Maine
Disappointed in new features
I bought this tv about a month ago and have noticed issues with my refresh rate during movies and TV shows. Along with some brightness issues occurring on my TV. Making it hard to watch.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support3 months ago
Hi Jamoon, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
4 months ago
from Mississippi
I love my new TCL 55 QM7k TV. Great value
I bought this TV on 3/11/25, and I love it. Great picture quality, I am waiting for future updates to help make it even better! I think it is a great value for the money. I would buy it again. I am sold on TCL TVs.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support4 months ago
Hi Lycan, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support
4 months ago
from Claremore, Ok
Good picture. Bad sound
The picture quality is great. Volume below 40 is almost inaudible and above 40, the tv rattles if there are any low frequency sounds.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support4 months ago
Hi Latti, Thank you for your feedback regarding the volume level. This product features an advanced Bang & Olufsen audio system, designed to faithfully reproduce original sound quality and preserve every detail as intended by the creator. To enhance your experience, the default volume is set to 40, but feel free to adjust it to your preference. We understand that this may be different from other devices you have used but are confident you’ll enjoy the exceptional sound quality as provided by Bang & Olufsen. If you need any further assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support