65" S4 LED 4K Google Smart TV - 65S450G
Product details
Web ID: 17327641Ratings & Reviews
29 customer images
The agent Ferds was great from beginning to end need more folks like him
Customer review from tcl.com
Response from tcl.com
Hi Popoeye, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
NOT SO GOOD!
Product is very slow and the screen is very dark. In some cases you cannot adjust the settings to get better viewing settings and must settle for a dark screen. Often times the TV with freeze or begins to flash uncontrollably the only real solution is to unplug the TV or reset to factory settings. This will happen a few times a month.
Customer review from tcl.com
Response from tcl.com
Hi rquev001, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Worst TV I have ever owned. Do not buy this model.
Hands down the worst TV I have ever owned in my entire life. It does not function correctly. It does whatever it wants to do and navigates to apps unprompted or doesn't work at all. It's laggy despite being hard lined into the modem and keeping the OS updated. I tried calling TCL and they told me to take the batteries out of the remote to see if it continues to happen, but the problem is that it does all of these things at random and I have not been able to force the problem to replicate through button presses. It has been less than a year of owning this TV and it gives me so much grief that I can honestly say I never should have wasted any amount of money on it. Absolutely trash. You're 1000x better off buying anything else.
Customer review from tcl.com
Response from tcl.com
Hi ADRR, Thank you for taking the time to provide your feedback. We're sorry to hear that you may be experiencing some trouble with your TV. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Riz was extremely helpful and patient . Answered all my questions. Thank you
Customer review from tcl.com
Response from tcl.com
Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!
Customer t
Fatty resolved a problem with the Google TV. She patiently walked me through the steps. Voila! TV is working as it should.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!
Pam is a fantastic service person!
Bought TV 2 days ago. Had problems with the remote. Pam solved it very quickky. She was amazing!!!
Recommends this product
Customer review from tcl.com
Response from tcl.com
We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support
Great
LJ went above and beyond - great help! Great asset to your organization
Customer review from tcl.com
Response from tcl.com
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support
Maxinne was wonderful. Endlessly patient. I do wish the tv had an easier option for renewing apps but she solved my problem.
Customer review from tcl.com
Response from tcl.com
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy! Best, TCL Customer Support