TCL85" Class QM7K Series 4K UHD QD-Mini Led Smart Google TV - 85QM7K
TCL85" Class QM7K Series 4K UHD QD-Mini Led Smart Google TV - 85QM7K
Product details
Web ID: 2201595934 reviewssorted by Newest
Amazing!
Very impressed with our first TCL product! Wonderful picture quality and responsive Google TV interface.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi Kdky, We appreciate your thoughtful feedback! We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Very good picture, but there are other issues.
Has a very good picture but audio is a problem on my setup. The TV will not recognize the Dolby 5.1 digital audio from my cable tuner. It will not pass the tuner audio to my sound system via ARC. My prior 2018 Sony TV had no problem doing this. Had to downgrade the rating because of this. The TV will pass 5.1 digital audio from a Firestick and from antenna channels. I find the ATSC 1.0 tuner has mediocre reception. The tuner has a hard time locking a clear channel, even with a signal amplifier. The TV cannot measure the incoming signal strength. The TV doesn't have one button audio only screen blanking, must use a menu. It doesn't have one button zoom ability, must use a menu. I feel the OSD graphic volume display to be intrusive and annoying. The remote is smallish and bare bones. The mute button is in a poor location. The default standard screen setting, motion clarity set to medium, causes too much "soap opera effect". Had to turn off this medium preset and use manual settings for both blurring and judder control, set to 6. The TV does have a good menu system via Google TV. No issues with app installations. The TV's VA panel produces deep blacks and very good contrast.
Customer review from tcl.com
Response from tcl.com
Hi mcm55, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our units are carefully designed and engineered to give our customers years of entertainment. A member of our team is currently in the process of reviewing your issue and will reach out to you as soon as they can. Thank you, TCL Customer Support
Amazing TV
I purchased new TCL because old Samsung was slow and buffering New TCL amazing picture and blazing fast connections with any apps or airplay. No more delays
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi DaveC, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
Meh
(This review was collected as part of a promotion.) Pretty good but fails to work with high powered apps like Sportsnet
Customer review from tcl.com
Response from tcl.com
Hi Strutsy, Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Poor interface with nvita shield pro
The tv picture is great. Unfortunately, the hdmi interface with nvita shield is poor.
Customer review from tcl.com
Response from tcl.com
Hi nvita shield pro, Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy! Thank you, TCL Customer Support
Brilliant and Beautiful
Im absolutely in love with my TCL QM7K TVs! I’ve had my 98” QM7K TV for 4 months now and I absolutely can’t get enough of it! Best purchase I have ever made! So I decided to buy the 65” QM7K for my basement! This TV model Is beautiful and it is affordable! I guarentee anybody will be happy with the purchase of one of these TVs!
Customer review from tcl.com
Response from tcl.com
Hi DUKE04, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support
Disappointing and support is not easily accessible
Television completely dead after just six months and it seems impossible to reach a live person at TCL. Before it died, The picture was pretty good but it’s always seemed underpowered and sluggish at times.
Customer review from tcl.com
Response from tcl.com
Hi SteveB67, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We're glad to see that we are already in the process of helping you. If you need any further assistance, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
Excellent
Excellent TV for the $. Replacing a Sony Bravia 8 which didn’t last a year.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi JRDEGO, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support