98" LED 4K HDR Google TV
Product details
Web ID: 23170382Ratings & Reviews
15 customer images
Poor image
Picture started off good but then it image started to freeze on the tv channels
Customer review from sony.com
Great performance
Excellent picture quality easy to set up guide through each stage. Sits well in living room. Program settings with 2 remote options. Great sound options. Highly recommend this TV
Recommends this product
Customer review from sony.com
Very disappointed with this expensive product
So very disappointed at enormous difficulty in setting up and not being told in advance that I cannot get Freeview Channels
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're experiencing difficulties setting up your K-55XR5 and having issues getting Freeview channels. This is not the experience we aim to provide, as we continuously strive to deliver the best quality possible. You can easily set your TV up by following the steps here: https://cutt.ly/0e1b2oAa Additionally, the K-55XR5 supports Freeview as it has a built-in DVB-T / T2 tuner. You can access Freeview channels through the YouView app (Live TV and Catchup) using an aerial cable connected directly to the TV. Furthermore, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Menna @Sony Support UK
Great TV
Great picture.Easy to use remote controls (2 of them). Not watched so much tv in years!
Customer review from sony.com
Sony quality still the best
Very happy with new TV. Sony quality as good as ever.
Recommends this product
Customer review from sony.com
Great large TV, highly recommend..
Great TV… I was apprehensive about it when I ordered it as had read that the pic was not very bright and clear… but much better than I expected, my room gets lots of sunshine and the pic is very clear and bright. The sound quality is also very clear.
Customer review from sony.com
TOP CLASS TV
I though my 58” Panasonic was top class but this Sony Bravia takes things to a new level both in sound (via AV AMP) and picture
Recommends this product
Customer review from sony.com
Good TV but only lapse is can't connect Hard Drive
It's a good TV with good technology but the only thing is that I cannot connect my external hard drive with this TV as I have seen that because of some power output this TV doesn't supports external hard disk.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Vaibs67, It's great to hear that you find the Sony BRAVIA 5 to be an excellent TV with good technology, and we sincerely appreciate you taking the time to leave a 4-star review! We also want to address your concern regarding the external hard drive immediately. We apologize for any confusion, but we are happy to confirm that the BRAVIA 5 absolutely supports external hard drives for media playback! It sounds like the issue you encountered may be related to the drive's formatting or its power draw exceeding the USB port's output. For future reference, the BRAVIA 5 officially supports external hard drives that use the following specifications: Supported File Systems: FAT32, exFAT, and NTFS Maximum Drive Size: FAT32: Up to 2TB exFAT and NTFS: Up to 32TB If your current external hard drive is formatted outside of these systems or exceeds the size limits, that would explain the connection issue. For a full breakdown of compatible hard drive requirements and additional troubleshooting steps, you can visit: https://www.sony.com/electronics/support/articles/00148248 We hope this clarifies the situation and helps you get your hard drive connected so you can enjoy all your media! Thanks for choosing Sony! Regards, Dominick