SonicarePhilips White Cordless Power Flosser 3000
Product details
Web ID: 19248740138 reviewssorted by Newest
Battery fails just out of warranty
Battery fails just outside of warranty. Worked fine up till then.
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your feedback with us. We’re very sorry to hear that the battery failed just outside the warranty period, we understand how frustrating and disappointing this must be, especially since it was working well until then. This is certainly not the reliability we want for our customers, and we appreciate you bringing this to our attention. Feel free to reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback, it’s important to us. Best regards, Philips Consumer
Easy & Effective Flossing
The Cordless Power Flosser is easy to use and helps clean between teeth comfortably. It feels gentle on the gums and is convenient for daily oral care. Overall, it is a useful product for a cleaner and fresher mouth.
Recommends this product
Customer review from philips.com
Response from philips.com
Thank you for your wonderful feedback!💙 We're delighted to hear that the Cordless Power Flosser is easy to use, gentle on your gums, and helps you maintain a cleaner, fresher mouth every day. Knowing that it has become a convenient part of your oral care routine means a lot to us. Thank you for choosing Philips and for sharing your experience!
Water compartment poor design
Honestly, I wanted to love this very much! But after having this product for just under a year. I noticed mold buildup where you added water. No matter how many times I air dry it, dry it out with paper towels. The design is just flawed. Ended up throwing away the water compartment entirely and use the top half only. Due to the tub it just safer and easier to use a cup
Customer review from philips.com
Response from philips.com
Hello, Thank you for taking the time to share your experience with us. We’re sorry to hear about the mold buildup you encountered in the water compartment, we understand how concerning this is, especially when you were hoping to enjoy the product long term. This is certainly not the experience we want for our customers, and we appreciate you highlighting the design concerns. We’d like to look into this further and see how we can assist you. When you have a moment, reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback — it’s important to us and helps us improve. Best regards, Philips Consumer Care
Big disappointment!
I bought my flosser last Sept, 2025, 8 months ago, and It now loses power when I have used about 1/4 of the water. The jet stream dribbles to stop. I've been gentle with the unit and charged it as needed. This malfunction shouldn't happen. Big disappointment! Was recommended by my dental hygienist.
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
This product doesn`t last.
Doesn't last. I bought mine 8 months ago and two days ago it stopped working, it only hums. It was fully charged. I left it connected overnight to see if that would help, but nothing. It just hums now.
Customer review from philips.com
Response from philips.com
Hello! We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon! Best regards, Philips Consumer Care
No USB C, uses proprietary connector
Why is this using a proprietary cable instead of USB C? This is ridiculous
Customer review from philips.com
Response from philips.com
Hello there. Thank you for sharing your feedback with us. We understand your frustration regarding the use of a proprietary charging connector instead of USB‑C. Your expectations are completely understandable. Feel free to reach out to us directly so we can assist you. You can contact us via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don’t use social media, you can also get in touch through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page Thank you again for your feedback — it helps us improve. Best regards, Philips Consumer Care
Can't give any positives product doesn't work
I would give 0 stars if I could I have now purchased 2 of these and both right out of the box were defective. I would recommend another BRAND that actually works out of the box
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Works great but self-destructed on travel due to running dry non-stop in travel kit—LACK of OFF switch is absurd.
Customer review from philips.com