Philips White Cordless Power Flosser 3000
Product details
Web ID: 19248740Ratings & Reviews
44 customer images
Can't give any positives product doesn't work
I would give 0 stars if I could I have now purchased 2 of these and both right out of the box were defective. I would recommend another BRAND that actually works out of the box
Customer review from philips.com
Response from philips.com
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Does the job, performs as expected
For a portable cordless Flosser, this model is pretty impressive. I find it offers a gentle yet sufficient force on the low setting, while medium and high settings are more than plentiful force. The quad nozzle is my favorite, the regular nozzle seems more targeted for a more forceful flush. I have a small mouth, this fits inside easily and I find it easy to use. The water container is small and often needs two fills for a complete job. Only concern is the plug, it seals fine for now. Hope the seal doesn’t weaken over time. For the price and ease of convenience, small footprint and mobility, I like it. It does the job! Spouse has one too 👍👍
Recommends this product
Customer review from philips.com
Great product No travel shutoff mode!
No power shutoff when packed for travel! So the Flosser 3000 goes off in my suitcase if the power button is inadvertently pressed while packed in my suitcase. I was hoping it would not set off an incident with the TSA. If there is a travel shutoff mode I don’t know about it. Maybe Phillips can show us that there is such a travel shutoff mode.
Customer review from philips.com
Response from philips.com
Hey, Thank you for sharing your feedback with us. This is not the experience we expect you to have from our products, and we’d like to assist you to resolve this to improve your experience. Please get in touch via social media. We’re available on Facebook, Instagram, and X @Philips. If you don’t use social media, you can also reach out to us via the Philips support contact page. Hope to speak with you soon! Best regards, Philips Consumer Care
Lost the two point (into flosser) charger and cannot find a replacement.
Recommends this product
Customer review from philips.com
Response from philips.com
Hi Bernina, Thank you for your feedback, we're sorry to hear about your recent experience with your flosser, and we just want to let you know that we take our customers feedback as purely as diamond because from it, we can grow! Did you try to look a replacement in our official page? you can also, find a replacement in retailers, like Amazon, eBay and etc. Walmart, Target, Best Buy. You can search using your flosser model number to find a compatible charger! You can also, reach out to us via Facebook (@Philips) and X (@PhilipsCare) and Instagram. And our contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact= We are more than happy to assist you! Hope to hear from you soon! Kind regards, Philips Consumer Care
worked well for about a week.
Sonicare 3000 lost pressure in days. Now it is just a weak stream.
Recommends this product
Customer review from philips.com
Response from philips.com
Hi, thank you for sharing your feedback. We are sorry that your experience with the Cordless Dental Flosser 3000 was not as pleasant as you would have liked. We are committed to customer satisfaction and use feedback like this to make improvements. If you have any questions, please reach out to us through social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page Hope to talk to you soon! Best regards, Philips Consumer Care
No safety lockout control.
The cordless power flosser 3000 does not have a lock out to prevent it from starting by accident like when it is in your luggage and it starts on its own after being tossed around. Of course the flosser was empty but the battery was dead. I worry that a DHS person hears a strange sound in my luggage. A friend of mine has a Waterpik cordless and it has such a lock out. I am surprised that such an excellent company that Phillips is would would not have thought of this safety feature the way that Waterpik has in its cordless flosser.
Customer review from philips.com
Response from philips.com
Hi, Thank you for your feedback. It in fact drives us to improve and enhance our services and make sure we deliver ever evolving products. If you have any further questions, we would be happy to help and inform you. Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips) and [X](https://twitter.com/PhilipsCare). Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page). Hope to talk to you soon! Best regards. Philips Consumer Care
Not recommended
Love this unit but it requires a proprietary charging cable that you better not lose. It’s impossible to replace. For a traveling unit like this that is a big ask. Unless they change it to a USB-C to USB-C cable like the Europe and most of the world require, I wouldn’t buy this unit.
Customer review from philips.com
Response from philips.com
Hi, Thank you for sharing your feedback regarding your Philips Sonicare unit. We’re glad to hear that you love the product, but we apologize for the inconvenience caused by the proprietary charging cable. We understand the importance of having a universal charger, especially for a travel-friendly product. Your suggestion to switch to a USB-C to USB-C cable is valuable, and we’ll pass it on to our product development team for future consideration. If you need assistance with obtaining a replacement charging cable or have any other concerns, please reach out to us directly. You can contact us via social media on Facebook (facebook.com/Philips), Instagram (instagram.com/Philips), or X (twitter.com/PhilipsCare), or through our Support Page (usa.philips.com/c-w/support-home/support-contact-page). Thank you for bringing this to our attention. We appreciate your input and hope to improve your experience in the future. Best regards, Philips Consumer Care
Lost power in three months
I was happy with my Sonicare 3000 flosser from day one. It did a great job of cleaning my teeth. However, it gradually lost power this month so I get four or five flosses out of one fill. I've tried cleaning it and charging it more often but to no avail. Too bad.
Customer review from philips.com
Response from philips.com
Hi there, Thank you for taking the time to share your review of the Philips Sonicare Cordless Power Flosser 3000. We’re sorry to hear it hasn’t met your expectations during your flossing sessions. This flosser is designed to deliver at least 25 one-minute flossing sessions on a full charge. Even when the low battery indicator is on, it should provide at least three one-minute sessions. To ensure optimal performance, please make sure the device is fully charged. While charging, the indicator light will flash green. Once fully charged, the light will turn solid green for 30 seconds before switching off. We hope these tips help! If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact. Kind regards, Philips Consumer Care