1.7-Liter Electric Water Kettle KEK1701
Product details
Web ID: 1937587376 reviews
Great Performance
(This review was collected as part of a promotion.) I am very pleased with the performance of this kettle, which heats water very efficiently. The major features (automatic shut off, swivel base, adjustable temperature) are helpful and function perfectly. The only reason I haven't awarded this product full stars is because the top doesn't always open when the catch release button is used. Sometimes, it is necessary to press a number of times before the lid opens, which is a little frustrating in a new product.
Recommends this product
Customer review from kitchenaid.com
Looks good. Lid finicky
(This review was collected as part of a promotion.) I bought it a month ago. Great aesthetics. But the lid opening is no longer working properly and very finicky.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #793371, so we can look into what happened. Thank you. - Teresa
Doesn’t have an annoying beep!
Temperature control is easy to use and it doesn’t have endless high pitched beeping which means you can use it at all hours without waking the household.
Recommends this product
Customer review from kitchenaid.com.au
Excellent except for one annoying problem.
We really enjoy the features of this kettle except for one annoying fault. Sometimes it take two or three pushes to close the lid and on three occasions the lid popped open whilst the kettle was boiling.
Recommends this product
Customer review from kitchenaid.com.au
Kettle looks fabulous
The kettle works perfectly and we love the little beep when it’s ready so we know when it’s boiled. Looks fabulous in the kitchen too
Recommends this product
Customer review from kitchenaid.com.au
Looks are better than the works
I bought this kettle about a year ago, it worked well, then a month in, the button on the lid to open the lid to fill with water started sticking. We just learnt to not try an open the lid other than on a solid surface and it would open after about 5 attempts, now it takes up to 10 try's and occasionally I have given up and added the water through the spout. For the money, it is beyond disappointing and so very annoying, my husband wants to throw it away and buy a cheap and cheerful one. Poorest quality of any kettle I have purchased.
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
Thanks a ton for your review. we really appreciate you taking the time! We’re genuinely sorry to hear about the issue you're experiencing, how frustrating. We highly value your feedback! It helps us improve and ensure our products meet the standards our customers deserve. Please reach out to our customer care team via 1800 990 990, we’d love to help sort this out and bring the joy back to your cuppa time! 🍵
Does it all and does it well.
(This review was collected as part of a promotion.) Have had it for a few weeks. It’s fast, simple to use and I love the illuminated temperature setting control.
Customer review from kitchenaid.com
Electric kettle
Doesn’t hold water hot for long
Response from KitchenAidTeam
Hi Glenda Glen, Thank you for providing feedback on your Electric Kettle. We are sorry to learn of your experience with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
