1.7-Liter Electric Water Kettle KEK1701
Product details
Web ID: 19375873Ratings & Reviews
64 customer images
Awful beeping noise. Would not have bought.
No where did it warm me that the kettle was going to loudly beep at the start and end of every cycle. And offly i didn't think to look up whether there kettle was going to unnecessarily beep at me. What a useless and annoying feature which seemingly can only be prevented by physically disabling the speaker.
Customer review from Kitchen Aid
Response from Kitchen Aid
Hi Annoyed with Technology, Thank you for your feedback. While your electric kettle appears to be functioning as intended, we're sorry to hear it hasn't fully met your expectations. Please reach out to our Customer Experience team at 800-541-6390 so we can assist further.
Looks good in the kitchen
(This review was collected as part of a promotion.) We have been using this kettle daily for a month now. I love that I can select water temperature. It heats up quickly and when pouring my hand doesn't get touched by hot steam like my previous kettle.
Recommends this product
Customer review from kitchenaid.com
Great Performance
(This review was collected as part of a promotion.) I am very pleased with the performance of this kettle, which heats water very efficiently. The major features (automatic shut off, swivel base, adjustable temperature) are helpful and function perfectly. The only reason I haven't awarded this product full stars is because the top doesn't always open when the catch release button is used. Sometimes, it is necessary to press a number of times before the lid opens, which is a little frustrating in a new product.
Recommends this product
Customer review from kitchenaid.com
Looks good. Lid finicky
(This review was collected as part of a promotion.) I bought it a month ago. Great aesthetics. But the lid opening is no longer working properly and very finicky.
Customer review from kitchenaid.com
Response from kitchenaid.com
Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please include review ID # #793371, so we can look into what happened. Thank you. - Teresa
Doesn’t have an annoying beep!
Temperature control is easy to use and it doesn’t have endless high pitched beeping which means you can use it at all hours without waking the household.
Recommends this product
Customer review from kitchenaid.com.au
Excellent except for one annoying problem.
We really enjoy the features of this kettle except for one annoying fault. Sometimes it take two or three pushes to close the lid and on three occasions the lid popped open whilst the kettle was boiling.
Recommends this product
Customer review from kitchenaid.com.au
Kettle looks fabulous
The kettle works perfectly and we love the little beep when it’s ready so we know when it’s boiled. Looks fabulous in the kitchen too
Recommends this product
Customer review from kitchenaid.com.au
Looks are better than the works
I bought this kettle about a year ago, it worked well, then a month in, the button on the lid to open the lid to fill with water started sticking. We just learnt to not try an open the lid other than on a solid surface and it would open after about 5 attempts, now it takes up to 10 try's and occasionally I have given up and added the water through the spout. For the money, it is beyond disappointing and so very annoying, my husband wants to throw it away and buy a cheap and cheerful one. Poorest quality of any kettle I have purchased.
Customer review from kitchenaid.com.au
Response from kitchenaid.com.au
Thanks a ton for your review. we really appreciate you taking the time! We’re genuinely sorry to hear about the issue you're experiencing, how frustrating. We highly value your feedback! It helps us improve and ensure our products meet the standards our customers deserve. Please reach out to our customer care team via 1800 990 990, we’d love to help sort this out and bring the joy back to your cuppa time! 🍵