FurnitureJollene 39" Fabric Armchair
Macy's ExclusiveProduct details
Web ID: 6069366583 reviewssorted by Newest
Hard as a Rock. bait and switch from showroom.
We bought this couch purely because of how comfortable it was in the show room at our local Macy's, and we very much regretted it. This couch is as hard as a rock with no give. When we contacted Macy's they gave us an option to return it for a 15% restocking fee, and had no other explanation other than the one in the show room had been sat on and the "foam broken up" to make it more comfortable. It's a beautiful blue, but that's the only thing going for it. It's incredibly uncomfortable.
Hard as a rock. Creaks after just 1 month.
Feels completely different than the soft, broken-in one in store. This thing is FIRM, and painfully so. It has not broken in, in the slightest. What's more, after JUST ONE MONTH, the couch has started creaking and clunking when I sit on it. I am not a large human being. What's more, the return window for this is just 3 days... truly a regrettable purchase.
Delivered damaged
Came damaged and cannot get a hold of anyone from customer service about it.
Love it!
Such a beautiful set of furniture! Soooo comfortable! Looks great in our space!
Stains!
Comfortable But Unfortunately Fabric Stains Just By Sitting On It! SMH
Great Sofa! Very Happy!
I bought the blue sofa with chaise and am extremely happy. The fabric has held up really well and shows no wear and tear after almost 4 years. The seats have also held up-no sag! Super comfortable for 2 people to lay down. It’s great if you’re having overnight guests as you can sleep two people on the couch. The blue is a great color and it has a mid century vibe with the wooden legs. Overall, could be happier! Highly recommend.
6 years later and I still love
I usually forget to write reviews years after purchasing a product, but as I am on Macy’s looking for a couch to fit another room in the house, I am pleased so see they are still offering this couch! Starting off, I can’t stress how durable this couch is! It has gone through two cross country moves, two puppy’s, and a toddler and is still in great shape! The couch is comfortable, welcoming, and stylish. We’ve had so many compliments on this couch and has even had someone offered to buy it from us! We’ve will occasionally use the wet vac to clean it and the fabric is holding up strong. Just recently has a tread come out because our 40lb puppy and puppy nails snagged a thread. However, it’s still super comfy and looks new. No signs of pilling or weakening of fabric. I can’t express enough how much we love this couch. For the price, it’s a no brainer. Protip- get the blue!
Recommends this product
Absolute garbage. Swindled
Not AT ALL like the couch in the showroom. The one we sat on in store was very soft and comfy. The one we received is hard as a rock, not even comparable. Salesperson said he has had this couch for years and it’s great (Yeah right, totally shady). Delivery people were super rushed and didn’t even let me verify. Now we’re stuck with it because I refuse to pay a bogus 15% restocking fee. Lame. Avoid this couch and Macy’s furniture at all costs.