Aubrey 9-Pc. Comforter Set, Queen, Exclusively at Macy’s
Product details
Web ID: 10149686239 reviews
Comforter set
Sheets are very poor quality and comforter seems to run short
Disappointed.
Ordered this beautiful comforter, couldn't wait for it to arrive and opened it up as soon as it came in and realized it was missing a sham. We called customer service to fix the problem and send us another sham and we were told they could not do it because they were all sold out BUT we could take it up to a store to see if they had any and possibly get a sham from the store. It's a set. No one is going to split a set up, I am still trying to figure out why both were not included in our order. Absolutely ridiculous and the customer service lady was useless.
Response from JLA Home
Dear Customer, thank you for sharing your feedback. We’re truly sorry to hear your Addison Park Aubrey 9-Piece Comforter Set arrived missing a sham, as we understand how frustrating it is when a full set does not arrive as expected. This collection is packaged and sold as a complete set, and missing components can happen only in rare cases. We apologize for the inconvenience you experienced when seeking resolution and will be sharing your comments with our product and customer care teams to help improve both packaging accuracy and support in the future.
No packaging
The comforter was thrown in box not wrapped. Just loose in the b0x
Response from JLA Home
Dear Customer, thank you for your feedback. We’re sorry that the Addison Park Aubrey 9-Pc Comforter Set arrived without protective packaging and was loose in the box. We understand how important it is for items to arrive well protected, especially to avoid damage during transit. We appreciate you bringing this to our attention.
Beautiful!
Love the colors!
Awesome and beautiful comforter set
Absolutely beautiful and great quality at an amazing price
Great Price
The price was excellent, especially for a Queen size comforter. Unfortunately, I didn't care for the heavy fabric. It also did not have a Euro pillow which I really like to help dress up the bed.
Recommends this product
Not so fluffy
This set is beautiful and in the photo it looks full but in reality it BARELY fits a King size bed, it barely drapes over the sides to the side board of the bed! It is VERY thin, not at all as fluffy as it shows. I would suggest getting the next size up if you decide to purchase this. I am not at all impressed.
I do not like bashing no one that’s not my charact
I just put my comforter on my bed and it have a rip in it actually a hole!!
Response from JLA Home
I’m really sorry to hear about the issue with your comforter set—it’s absolutely understandable to feel disappointed when it arrives with a hole. We strive to ensure every item meets high quality standards, and this certainly isn’t what we aim to deliver. Your feedback is invaluable, and we’ll be sharing it with our product and quality teams to help prevent similar issues in the future.