90MC09P0-M0AAY0 ThunderboltEX 4 Expansion Card
Product details
Web ID: 17478959Works great. Firmware process is terrible.
Card works great after tinkering with it for about an hour and moving it around in slots. My problem is with the firmware process to update the card. Unless I physically take out my hard drive, I'm unable to change the boot settings to enable the feature to upgrade during the boot process.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Coaleyed, We certainly understand the inconvenience this may have caused if you had issues booting from a different device to update the firmware. To boot from a USB drive, or a different device, secured boot needs to be disabled inside the BIOS setup page. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
It couldn't work, tried all the suggestions on in
Couldn't make it work, all internet suggestions didn't work
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Dm34590,, We do understand your disappointment with the product and the inconvenience this may have caused if it did not work. To be able to use this Thunderbolt expansion card properly, please ensure the PC meets the system requirement of the card. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Great speed for my external backups, Thank you
I out a Orico USB enclosure with a WD850 M.2 SSD in it and the performance was unreal, Write 3092 Read 2943.
Recommends this product
Customer review from https://www.asus.com
It works well but the installation is hard
The instruction manual for this hardware is of very poor quality. The installation procedure is far too complicated, going so far as to require the risky process of flashing the BIOS. Given that this particular card is advertised as a featured component for the associated motherboard, the installation should be much simpler and more direct.
Customer review from https://www.asus.com
If you need TB get a board with it native
Support for this product is minimal due to the complexity of getting it too work with multiple different mob's I am sure. The drivers for it almost work, but it appeara to be took reaource intensive.
Customer review from https://www.asus.com
Kinda fussy, but Thunderbolt
Moar instructions would have been helpful! I had to make some guess BIOS changes to get it to be fully enabled. Would have been nice if the "optional" power connector cable was included!
Recommends this product
Customer review from https://www.asus.com
Get ready to get angry if you buy this.
The support for this card is a joke the drivers won’t load for windows 11 off the disk nor off the website I’ve spent a week trying to get it to work it sees the device but won’t allow it to work. I’m returning the z690e motherboard with this card as well I built a 4k dollar pc around thunderbolt only to have my studio delayed for over a week
Customer review from https://www.asus.com
Easy Installation and very fast.
Install took about 5 minutes and transfer speeds are very fast.
Customer review from https://www.asus.com