ASUSBE279QSK 27" 16:9 Full HD Video Conferencing IPS LED Monitor, Built-In Speakers
Product details
Web ID: 17659846Take time to learn
I wanted a conference monitor with MSFT win Hello Capability. But due to my ignorance, the camera is not compatible as it is not IR so the monitor is not of 100 percent use to me.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Defiantstorm, Thank you for your comment. We certainly understand the inconvenience this may have caused if this monitor didn't meet your needs. Correct, this monitor comes with a 2.0M pixel CMOS-sensor camera, not an IR type, it is not compatible with Windows Hello. If you need more information or further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Camera Incompatible with Windows Pro 11
I love the ASUS monitor. The only issue that bothers me is that the camera doesn't function with Windows Pro 11 or the camera is not functioning. In order to maintain a good customer relationship why didn't you state that in your product description. Or you should have replaced my monitor with a monitor that is compatible with Windows Pro 11. I think you could have done better. Tina ONeill
Customer review from https://www.asus.com
Great buy! Easy set up Q code was helpful
Easy to set up. I had 2 screens and they both were working in minutes.
Customer review from https://www.asus.com
Great machine!
Love the machine, it is esy to use and very fast.!
Customer review from ASUS.com
Great product!
We bought an ASUS 27” monitor for our laptop. Else plugged it in and it worked perfectly right away. Very clear and bright!
Customer review from ASUS.com
Easy install---Broad & Clear 27" View
Love the broad and clear view I have--sharp color---bright clarity---Camera for Zoom calls pops up and can be hidden!! Great Monitor!!!
Customer review from https://www.asus.com
Good Price and Picture
I am retired and was looking for an economical and sharp color screen for basic graphics and photos. I also needed a camera and mic for online chats. The setup was pretty easy, although the instructions could have been a little clearer.
Customer review from https://www.asus.com
grumpy gramps
tne monitor does everything you said it would..no eye strain and no flickering..
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear D,crow, Thank you for your feedback. We're glad to hear the ASUS BE279QSK monitor is delivering the expected performance and a comfortable viewing experience. We hope it continues to function reliably and that you enjoy using it. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408039949-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support