TUF Gaming A15 15.6" FHD 144Hz, Ryzen 5, 8GB RAM, 512GB SSD, RTX 3050, Win 11 – Gaming Laptop
Product details
Web ID: 23883602Ratings & Reviews
3 customer images
Gaming at a fair price!!!
Good gaming laptop at a good price. Runs a bit hot. Cooling pad made all the difference. Plays all tge games I want.
Customer review from https://www.asus.com
Great for running lots of games
Exactly what I needed it is both portable and can run what I need it for
Customer review from https://www.asus.com
Not worth headach
Video and wifi card broke and need upgraded after 10 months,!!! Cant get warrenty to service anywhere.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear AprilRexrode65, Thank you for your comment. We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If you started experiencing issues with the video and WIFI after 10 months of usage, try to reinstall the video and wireless LAN drivers. Updates for this laptop are posted at: https://www.asus.com/laptops/for-gaming/tuf-gaming/2021-asus-tuf-gaming-a15/helpdesk_download?model2Name=FA506NC. Additionally, ensure Windows, chipset driver and the BIOS are up to date. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If problems persist, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
Response from https://www.asus.com
Dear AprilRexrode65, Thank you for reaching out, and we sincerely apologize for the issues you've experienced with your ASUS FA506NC gaming laptop. We understand how frustrating it can be to encounter hardware problems, especially within the first year of use. To help resolve this, we recommend contacting our support team at https://www.asus.com/us/support/callus/ so we can review your warranty status and explore available service options. We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2504031653-0005" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support
Asus Gaming Laptop
Overall it's pretty good. No major disadvantages to using it, though it does get hot somewhat easily.
Customer review from https://www.asus.com
Great laptop
I bought a laptop that I need for everyday use while also needing something for mild gaming. This laptop also has an easy to access SSD slot to expand the available memory. I haven't played anything extensive yet but so far so good.
Customer review from https://www.asus.com
All around good
Nice affordable all around lap top. nice to have easy access to upgrade.
Customer review from https://www.asus.com
Solid Budget Gaming Laptop
Solid Laptop and very durable. Handles most things easily. Good budget gaming laptop without going overboard. It can play most things but keep your expectations in check for quality of graphics. Some games you will have to play with settings to get that perfect mix on newer things. It does run hot. Get a cooling fan.
Customer review from https://www.asus.com
Ram complications
It works for most things but I wanted to play modded Minecraft on a portable device and it turns out this system is still a bit to small for that
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Coldh, Thank you for your comment. We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing issues playing modded Minecraft. Certainly modded Minecraft plays well on this laptop. If more RAM is needed to run the game, this laptop has two RAM slots that can support a maximum size of 64GB, that is 32GB per slot. Should you need further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty