VG328QA1A 32 in. 1080P Gaming Monitor, Black
Product details
Web ID: 17180555ASUS 32" MONITOR
Bought to replace 12 year old ASUS 27" monitor. Happy with out of the box performance.
Customer review from https://www.asus.com
Great monitor for gaming or coding
I got this as a programming monitor not for gaming. Makes VS Code look great 👍
Customer review from https://www.asus.com
Monitors TUF Gaming VG328QA1A
TUF Gaming VG328QA1A are awesome ----did not enroll them in Elite Points or any other product because they apparently like my new laptop from Asus DO NOT COUNT and of course can notget ahold of asus so sorry no stars for a great monitor and telling all my friends to go to Gigabyte from now.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Scott Sovak, Thank you for your comment. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Unfortunately, you do lost benefits if you do failed to register for the promotion within a certain period. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty
PC picture was fuzzy and not crisp.
I return the monitor. I could not get a clear picture from my pc. I updated drivers, installed files from the ASUS support site and nothing worked. I saw similar issues with others when troubleshooting the issue. When I used it on my gaming console, it was better, but I want to use the monitor for both.
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Jose S, We sincerely apologize for the display issue you've faced with the Gaming Monitor and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Having returned the monitor, we hope that you were able to obtain a functional replacement. We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2410006589-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Chantae ASUS Customer Loyalty US Support