Love the flip
Love this flip tree. It’s beautiful and so easy to roll out and set up. Lights are bright. Love option to turn on white, colored or both. Simple to store. Bought this after season. Can’t wait to use it next Christmas.
Customer review from Balsam Hill
Would like more light features.
The tree is very nice, but I was surprised it didn’t have any light features (twinkling, etc). It’s just off or on.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your feedback. We’re happy to hear you’re pleased with the overall quality and realistic look of your tree. Some of our models feature simple on/off lighting to maintain that lifelike appearance, but for more dynamic effects, we offer options with Twinkly® or Color + Clear® LED lights, as well as Fairy and Micro LED strands for twinkling, color-changing, or animated displays. Many pre-lit trees also include our Easy Plug® system, making setup straightforward while still allowing you to customize the lighting to your preference.
Very good leased with tree
Exactly the perfect color and shape. It arrived quickly and the instructions for set-up were easy to follow. The website description and measuring information were very helpful details for ordering the correct size. Highly recommend!
Recommends this product
Customer review from Balsam Hill
Need plug for lighted tree topper
Wanted a plug so we could put our lighted star on top! For the price, that should be in there.
Customer review from Balsam Hill
tree
THE STAND DID NOT COME WITH THE KEYS TO HOLD IT IN PLACE. THE TREE DID NOT FLUFF TO LOOK LIKE A FULL TREE.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your experience with us, Moe. Some of our stands are designed for easy assembly, but certain models require manual adjustment to fully secure the sections. Additionally, to protect the tree during shipping, it is compressed, which can make it look less full upon first unpacking. With careful fluffing and shaping of each branch, your tree will achieve the lush, realistic look you expected. Rest assured our Customer Service team is always happy to provide guidance and tips to help your tree look its absolute best.
Nice tree
I'm pleased with the look of the tree once it's up and decorated. It wasn't my first choice, but the one my husband and I liked best didn't come in a size small enough for our space.cat
Recommends this product
Customer review from Balsam Hill
Beautiful, full tree
This is a Beautiful, albeit heavy, tree. Getting it in off the porch at 113 pounds was quite a feat for myself. I didn’t realize that I could have colored, clear, or both lights. I had that on another tree and I love that feature. It took a bit of effort to get it fluffed the first time, and I am hoping that that goes easier in the future. I’m still on the fence about the flip nature of the tree, but perhaps next season will tell. The storage bag that came with is heavy duty. I do like that the tree stand is on casters and I can roll or rotate the tree as desired. It really is a beautiful tree and I am sure we are going to have many, many years of enjoyment out of it.
Recommends this product
Customer review from Balsam Hill
Post Christmas purchase
I bought it after Christmas so I did not totally set it up but took a look to make sure it worked. He can’t wait until next Christmas to set it up early!
Customer review from Balsam Hill