9 ft Mixed Pre-Lit Garland
Product details
Web ID: 23364557Ratings & Reviews
8 customer images
Beautiful Garland! Would recommend esp if the style is right for your space
Mixed Evergreen Garland with LED lights is beautiful! Love that it's decorated already. It's full when fluffed, easy to move around. Some of the pinecones shed a little but not terrible.
Recommends this product
Customer review from Balsam Hill
Light?
The greenery is great! For the lights… the dimmest lights possible, the switch to turn them on will continuously turn off when it’s windy.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your feedback, Claire. We’re glad to hear you’re enjoying the greenery, but we understand how frustrating it is when the lights are very dim and the switch does not stay on in windy conditions. This is not the experience we want our customers to have. Your comments are valuable and will help us improve both our products and their design. Please contact our customer service team if you’d like assistance or potential solutions for the lighting issue.
Doesn’t work
We had problems from day one with the lights. Still don’t work.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for sharing your feedback, Nicholle. We’re very sorry to hear that you experienced issues with the lights from the start. We see that our Customer Service Team has already processed a warranty replacement, which is on its way to you. If you have any further concerns, please don’t hesitate to reach out so we can assist.
Perfect color and length.
Garland is exactly what I wanted. Perfect fit for our mantle and very realistic. Replaces one with no lights. Added bright red cardinals and poinsettias as accents.
Recommends this product
Customer review from Balsam Hill
All Three Strands are Different
I bought three strands of this garland: one set of 2, and one individual. It is beautiful, but all three are different. The individual one is much fuller, and appears to include an extra type of branch. The fluff/branches go almost all the way around. It's much closer to 12", and sits higher than the other two which only have branches on one side. All three are different lengths: 8.3', 9' and 9.5'. They still look great up, and timers are working so far, although the boxes are quite visible and I'm nervous how long the batteries will last.
Recommends this product
Customer review from Balsam Hill
Response from Balsam Hill
Your feedback is greatly appreciated, Kimberley. Our garlands are gently compressed during shipment for safe delivery, so thorough fluffing and shaping are recommended to achieve the look shown on our website. All specifications are accurately listed online, though minimal size variations may occasionally occur. If you would like clarification regarding the measurements of the garland you received, our Customer Service Team is available to provide that information and can also offer guidance on proper use and care to help preserve your garland for many seasons.
Sheds
Sheds instantly. The battery pack is so large it’s unusable at a door. Returning it.
Customer review from Balsam Hill
Response from Balsam Hill
Thank you for taking the time to share your experience with us, Diane. We're really sorry your garland started shedding the moment you unpacked it. The battery pack on our Outdoor Mixed Evergreen Garland is designed this way to support its extra-large LED capacity and longer runtime, especially for outdoor use. That said, we know this design can feel bulky, especially when placing garlands in tight areas like doorframes. If you need any help with your return or would like suggestions for alternatives that are easier to place, we’re here and happy to help.
Love the Garlands
I've always wanted these products, and this year, I purchased them. Sooo glad I did.. Will be ordering more items in the future.. Love the quality..
Recommends this product
Customer review from Balsam Hill
Garland Purchase
I called in to order additional garland to improve our decorations. Couldn't remember exactly what I had purchased before. Talked to a very nice lady who took the time to look it up and also helped me find an appropriate storage container as I have four of them. What a pleasant experience driven by a very pleasant person that went the extra mile to make sure I got what I needed. As I mentioned in a previous post - I am not sure if the quality of your products is higher than the quality of people that I have had the pleasure dealing with there for the past five years.
Recommends this product
Customer review from Balsam Hill