Cutie Reveal Snowflake Sparkle Doll
Product details
Web ID: 1465137855 reviews
Cute toy but wrong character accessor was received
I just bought this toy for my daughter while on vacation and when she opened it up everything was super cute but to our surprise she received the Owen pet toy instead of the little deer. I have tried emailing Mattel but the form doesn’t accept the product code I put in. A bit frustrating.
Recommends this product
Customer review from shop.mattel.com
Response from shop.mattel.com
Sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST. https://service.mattel.com/us/ContactUs.aspx
Fail on coloring changing
My daughter absolutely loved this doll and accessories! The little deers eyes came open and we did the color change to close them and now they won't change back to open. The doll had makeup and we did the color change and she also won't change back with the pink eyemakeup or lipstick. My daughter went from happy to sad quickly!
Customer review from shop.mattel.com
Response from shop.mattel.com
Sorry the color changing features wont work. Our Consumer Services team is happy to help! They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Perfect Barbie gift
I bought this for my 9 yr. old Granddaughter that she wanted so bad. I have to say it is really cute. Love the way it can bend it's legs etc.
Recommends this product
Barbie reveal missing pieces
I bought a barbie reveal today the accessories an the pet were missing. It was the pink one
Customer review from shop.mattel.com
Response from shop.mattel.com
This is not the experience we wanted you to have! We stand behind our products and would like the chance to make things right for your family. Please reach out to us here: https://service.mattel.com/us/ContactUs.aspx
Adorable Doll
Cute doll which arrived quickly and at a great price. My Granddaughter loved it!!
Recommends this product
Fab doll
Fantastic, will make a great Christmas present for my daughter 🎁🎄
Recommends this product
Customer review from mattel.com
Deer friend
This doll is fantastic quality. As my niece is a Kawaii fanatic, I knew the deer outfit would go down a treat but the whole product feels premium and well made. The hair is thick and luxuriant which is ideal as it gets combed for hours on end! A nice touch with the colour changing too.
Recommends this product
Customer review from mattel.com
Cutie reveal is too cute
My daughters, 3 and 5, really loved this cutie reveal Barbie! They loved changing her outfit from the deer to the shirt and skirt, the reversible shirt they really liked. This Barbie came with a cute little antler headband to go with the extra outfit and that was a cute little accessory to keep the deer theme with the alternate outfit. The Barbie’s makeup changes with cold water and the deer does too which my girls thought was so cool! I think the color reveal part is their favorite along with the little reindeer accessory!
Customer review from shop.mattel.com