1000 Watt Blend-and-Go Personal Blender
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Web ID: 18307806431 reviews
Broken twice and support doesn't respond!
Our Beast has broken twice. The top loses connection with the base so the orange indicator light won't turn white to run the blender. And no, cleaning it does not resolve the issue. The first time it broke, Beast sent us a new top with the explicit message that this was a one time resolution. Their response made it seem like this was a common request (i.e. the top and base lose connection often). Shortly after using the new top, the issue reoccured. Admittedly, we blend smoothies daily and use a lot of ingredients, but this blender is sold as a "powerhouse" for daily use. I emailed Beast for help and ... crickets. I don't feel like this blender is made to go the distance for serious smoothie drinkers. I would appreciate some resolution from their end on the issue, but I will likely buy a different blender. Can't recommend it from a function standpoint, although it looks nice on the counter.
Customer review from Beast Health
Smelly blender
We’ve had ours for over a year or two and have struggled cleaning it. There’s a silicone ring on the motor/blade part that you can’t remove and food get trapped underneath. I saw other reviews mentioning the same issue. The trapped particles makes your cup smelly and is overall just gross. Ended up returning ours for a ninja. Loved the aesthetics on the beast though. Just wished they thought it through when it comes to cleaning.
Customer review from Beast Health
Response from Beast Health
Hi Jen, Thank you so much for your feedback. We’re sorry to hear your Beast Blade held an odor. This can happen if the blade area isn’t scrubbed after each use. Also, just a note: the gasket is designed to stay in place and allow water to pass through, so it shouldn’t be removed. If you’re open to giving the Beast another try, here are some cleaning tips to keep everything fresh: 1. If you'd like a deeper wash, all parts of the blender -- except for the base -- can be washed in the dishwasher. Just be sure to put the pieces on the top shelf. We recommend doing this as least once a week for best results. 2. Once a week, do a simple blend with 2/3 of a vessel of water and a couple drops of dish soap, and let it run for a minute. 3. Once a month, clean the vessel and blade with ½ Vinegar & ½ Water. 4. We recommend placing your Beast Blade with the non-blade side down in between uses to allow all of the water to completely dry out. 5. Finally, we recommend scrubbing your vessel and blade with a brush after every use. If you blend frequently, consider keeping a spare blade on hand to rotate and extend longevity. I hope this information helps! Please let us know if there's anything else we can assist you with. Best, Jenna Beast Customer Experience Team
Awesome blending power
Love our beast blender! Haven’t found anything it can’t blend yet and love that it’s also an amazing spice grinder!!
Recommends this product
Customer review from Beast Health
I'm absolutely thrilled with it!
It was unbelievably simple; flawlessly executed! 🥰
Recommends this product
Customer review from Beast Health
we love an aesthetically pleasing blended
it works so great! am very happy to have found her :)
Recommends this product
Customer review from Beast Health
The BEST/BEAST
I am lost with words in how great this blender is, the simplicity of style and how quite it is compared to others. Not only is the blender a BEAST the customer service is impressive.
Recommends this product
Customer review from Beast Health
Stylin’ with my new Beast
Such an improvement on my counter and smooth consistency to my protein shakes. Thankful to be an owner of your great machines
Recommends this product
Customer review from Beast Health
Good as it goes. Great smoothies on the learning curve
Great product so far. When I turned it on for the first time it smelled and produced a strong smoke odor as something was burning but it went away subsequently. Have t added nuts or seeds to it etc but fruits and vegetables it works with these greatly. I don’t like cold drinks so can’t say how it handles ice. If you want peace of mind that’s absolute, get the 1200 watt model. So far so good. Activate your warranty also as I did mine.
Recommends this product
Customer review from Beast Health
Response from Beast Health
Hi Albert, Thank you so much for your feedback - we're thrilled to hear you're enjoying blending with the Beast! Just a quick note: a slight smell during the first few blending cycles can be completely normal, as the motor burns off any residual manufacturing oils. And feel free to toss in nuts and seeds! We recommend starting with a few pulses to break up the ingredients before running the full blend cycle for the best results. Happy blending! Best, Jenna Beast Customer Experience Team