BeautyrestFeather and Down Fiber Comforter, King
Product details
Web ID: 22843883comforter
the feathers come out of it!!!! Bedroom is a disaster from feathers Do not buy
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Beautyrest Feather & Down Fiber Comforter.
We are sincerely sorry that your new comforter has turned your bedroom into a "feather disaster." We completely understand the frustration and exhaustion of having to clean up constant shedding; a comforter should be a source of rest, not a source of extra housework. It is a major letdown when the "down-proof" barrier fails, and we apologize for the mess and the disappointment this has caused in your home.
One Feather Per Square Inch
This is very lightweight and might as well just be a bed sheet. If there are any feathers, they are spread so thin. What a disappointment.
Response from Macy's
Dear Customer,
We appreciate you sharing your experience with the Beautyrest Feather & Down Fiber Comforter.
We are sincerely sorry that this comforter felt more like a "bed sheet" than the plush, insulating layer you were expecting. We completely understand the disappointment of unboxing a king-sized comforter and finding the filling so sparse that it feels thin and ineffective. It is a major letdown when the term "down comforter" promises a certain level of loft and luxury that the actual product doesn't deliver, and we apologize for the frustration of feeling like the feathers are spread too thin.
You deserve a bedding set that provides real comfort and warmth, and we want to help you understand why it might feel this way and how to resolve it with Macy's.
Terrible
I should have read reviews prior to buying. Product is discolored and looks used. It's also not plush very flat. Disappointed for sure!
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the Beautyrest Feather & Down Fiber Comforter.
We are sincerely sorry that your new comforter arrived in such a disappointing condition. We completely understand the frustration of unboxing a high-end bedding item only to find it discolored and "flat," especially when those factors make it look as though it had been used previously. It is a major letdown when your excitement for a "plush" new bed is replaced by the need to handle a return, and we apologize for the dissatisfaction and the inconvenience this has caused you.
You deserve a pristine, lofty, and high-quality comforter, and we want to help you get this resolved with Macy's right away.
Terrible quality & discolored
Do not buy!! It was final sale so unfortunately I cannot return… It is so flat & not even white!! It’s more like cream colored! Very disappointed!!
Response from Macy's
Dear Customer,
We appreciate you reaching out to share your experience with the Beautyrest Feather & Down Fiber Comforter.
We are truly sorry and concerned to hear that the comforter did not meet your expectations, especially regarding its loft and color. We understand how disappointing it is to receive a product that feels flat and appears cream-colored rather than the crisp white you anticipated. It is particularly frustrating when an item is a final sale, leaving you without the typical return options when the product doesn't match the description or your needs.
You deserve a bedding set that provides the plush comfort and exact aesthetic you were looking for, and we sincerely apologize for the letdown and the feeling of a missed investment.
No good quality
No good quality for the price and no possible return waste money
Response from Macy's
Hi there, thank you so much for taking the time to review your comforter, your feedback is very important to us. We are sorry to hear that the bedding is not providing you with the experience you are looking for. We recommend reaching out to your original retailer if there is anything they can do to assist. Each retailer will have a unique return or exchange policy so it is best to look into this prior to purchase. We hope this helps
Not a good fit
It too heavy not able to sleep comfortably
Response from Macy's
Dear Customer,
We appreciate you sharing your feedback on the Beautyrest Feather & Down Fiber Comforter.
We are sincerely sorry to hear that your new comforter has been too heavy to allow for a comfortable night's sleep. We completely understand the disappointment of investing in a high-quality down comforter, only to find that its weight feels restrictive or overwhelming rather than cozy. It is a major letdown when a product meant to enhance your sleep actually ends up disrupting it, and we apologize for the discomfort this has caused you.
You deserve a sleep environment that feels "just right" for your preferences, and we want to help you find a lighter solution.
Best sleep ever!
This comforter is great! Feels so good and fits well on the bed, I highly recommend this one!
Recommends this product
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Not what I expected
This king comforter is on the smaller size, it was not worth the sales price. I unfortunately will be returning the comforter.
On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.
Very lightweight/very heavy
Response from Macy's
Dear Customer, thank you for your feedback. We’re sorry to hear that the Beautyrest Feather & Down Fiber Comforter (King) didn’t meet your size expectations. We understand how important proper coverage and fit are, especially for a king‑size comforter. The dimensions of our King comforter is designed to fit a standard King mattress. This comforter is designed to offer a soft, lofty feel and comfortable warmth with its feather and down‑style fiber fill, which many customers enjoy for its plushness and cozy sleep experience. Your feedback is very valuable and will be shared with our team to help us improve our products.