BeautyrestWorld Class Level Three 14.75" Plush Tight Top Mattress - Twin
Type: Mattress Only
Product details
Web ID: 21437311New mattress
Not as soft and cushioned as it seemed in the store
Customer review from Beautyrest
Response from Beautyrest
Hi Dwayne L, thank you for reaching out and sharing your feedback. We're sorry to hear that your new Beautyrest World Class Level Three Plush Mattress is too firm for comfort. It can take a couple of weeks for your mattress to acclimate since they're made to order, but we appreciate your insight and don't want you to feel stuck with something you don't love. Please reach out to your retailer to inquire about their return and exchange policy. If you purchased from Beautyrest.com, please reach out to our Customer Service team using support@beautyrest.com. Our team is happy to guide you from there!
Finally found the right mattress!
After months of searching, and trying several beds in a box we were so so happy to finally find a mattress that is firm enough to support, soft enough to conform, without sinking in or feeling stuck in it. We’ve only had the bed a couple months but experiencing no dipping or sagging, and the transfer of motion I felt in every box bed from partner getting up to go to the bathroom has diminished significantly. For the price, I really think this is the one and I’m so relieved to be done with mattress shopping!
Customer review from Beautyrest
Awesome mattress
Comfy and supportive mattress, great for a restful sleep!
Customer review from Beautyrest
Is no plush at all, just hard and saggy
Super uncomfortable. There is no plush in this mattress. It also sags and does not offer support.
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. Your feedback is important to us. A plush mattress is designed to feel like you are sleeping in a cloud; some sink and less support is to be expected; however, if there are permanent body impressions, we recommend reaching out to your original purchasing store and filing a warranty claim to see if there is anything wrong with the mattress. We hope this helps!
Mattress
Comfortable.
Customer review from Beautyrest
Great
Very supportive yet soft. Love the depth and fabric also
Customer review from Beautyrest
Nice and soft
Comfy and very supportive of back. Thick as expected.
Customer review from Beautyrest
Horrible mattress.
Uncomfortable, bumpy and lumpy. It does not offer any support or pressure relief, on the contrary, I feel more pain in the morning than when I had a cheaper mattress. I am regretting purchasing this mattress and will never buy a Beautyrest mattress again.
Customer review from Beautyrest
Response from Beautyrest
Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. We hope this helps!