Steel Pro MAX 14'x48" Round Above Ground Swimming Pool with Pump & Cover
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Product details
Web ID: 244211845 reviews
Pump goes bad.
Bought this pool last year. Pump seemed under sized for the pool but that’s what it came with. Went to put it up this year a couple weeks ago and pump won’t work. Not worth the money in my opinion.
Customer review from bestwayusa.com
Response from bestwayusa.com
We're very sorry that your pump is not working properly for you. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Easy to set up.
We bought this pool 2weeks ago. The price was good. My only 2 complaints are 1 of the T connectors for top rail was broke, and the pump has a timer that can't be shut off. So the pump can run nonstop.
Customer review from bestwayusa.com
Response from bestwayusa.com
Thank you for your review. We're sorry that part of your pool frame has broken. These pool pumps do not need to continuously run to keep your pool water clean/circulated. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Upset
Has no way to shut off water tubes So we can't clean filter Now gotta go to hardware store And try to find right 3 and then hope we don't lose water trying to Attach.
Customer review from bestwayusa.com
Response from bestwayusa.com
Hello, your pool set should have come with plugs to help with filter changes. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Easy set up
Love it !! Very Durable, trust me I have grandkids!
Recommends this product
Customer review from bestwayusa.com
Ehhhh
The pool itself was easy to set up yet the pump doesn't work after four days.
Customer review from bestwayusa.com
Response from bestwayusa.com
Hello, we are very sorry to hear that your pump is not working for you. Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.