Bissell1161 Hard Floor Expert Deluxe Vacuum
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Product details
Web ID: 941900More about the product
139 reviews
External reviewer
3 years agoI need another one NOW!
I have had mine since 2005, I think, maybe longer. We don't have pets, but I have long hair and it saved my sanity. We have all hardwoods and tile bec of grandchildren's allergies and it never missed a beat! It finally gave up the ghost 2 weeks ago and I need another one. I have compared with other vacuums but this Bissel has been my best vac in forever. Please hurry and get more in stock!
Recommends this product
Customer review from BISSELL Homecare
External reviewer
4 years agoSo glad I didn't buy this with my own money
I love this product in that it cleans my hard floors a million times better than a broom alone. That being said I am so glad I didn't waste my own money on this thing. Every use I am cursing! I half wish it was more of a ghostbuster-like backpack type situation because then it would be PERFECT. Instead it feels a lot like trying to keep a big dog in the house when you're talking to someone at the door. It's up your butt and you're constantly kicking it back. This thing has run into my heels so many times I've lost count! And what makes it more annoying is that there is 1 swiveling wheel, which is nice when the motor unit is facing directly at you, but when the motor unit is following behind you sideways (which is always since you vacuum from one side to another) it is no help. Instead the two big back wheels get stuck because they only go one way and you end up skidding them across the floor, effectively marking them up with gray scuffs. ANNOYING! The trouble doesn't end there! When you're done and you push the retractable cord button to reel it back up you better be ready to do it in a bunch of short little spurts because of you do it even a little too long you're in a world of hurt. I've had it come flying and whip me across the legs, I've had it whip the cord into my wall with such force it put a dent in it! And, the fun doesn't stop there. When you go to empty the dirt trap there is a small, USELESS, pocket/crevas which is always filled with debri. It's too small to get out with your fingers and at such a weird angle you can't get a pair of tweezers in there. I have resorted to just beating the canister until it dislodges, or giving up entirely and just putting the canister back, clog in all! Then when you go to store it there's a handy slot that the vacuum wand fits in. You'll have to take off whatever attachment you have on it (the carpeted or hard floors it comes with) because if you DON'T you can't get the handle to FIT in that handy little slot. Just UGH
Customer review from BISSELL Homecare
Response from BISSELL Homecare
bissellpwr4 years ago
Thank you for your feedback, Miriah. Sorry you're unhappy with the machine. Please reach out to us if we can help with your machine at support.bissell.com.
External reviewer
4 years agoI would buy this vacuum again.
Best vacuum I've ever used on hardwood floors!! Even better than my old silver king!! I would recommend this vacuum to everyone who has to clean hardwood floors.
Recommends this product
Customer review from BISSELL Homecare
External reviewer
4 years agoI would buy it again
(This review was collected as part of a promotion.) Needs to be cleaned after each use , filter and sponge, I added bounce sheets to reduce dust on sponge filter you need two filters to let sponge dry after cleaning so if your looking for something hassle free, better get a bagged canister vacuum, but personally I don't mind not having to waste money bags .
Recommends this product
Customer review from BISSELL Homecare
External reviewer
4 years agoI highly recommend to safely care for hardwood floors
We have mostly hardwood floors upstairs and down including new hardwood in the living room and refinished hardwood in the kitchen and dining room. We were doing an endless search to find the right vacuum cleaner that won't scratch the floors. The Hard Floor Expert Deluxe Canister vacuum is exactly what we were looking for. It is easy to use and cleaned the floors flawlessly.
Recommends this product
Customer review from BISSELL Homecare
External reviewer
4 years agoHas held up well for 5 years
We have dogs and hardwood floors. This vacuum is the best for that combo. Have owned for 5 years. Just recently needed to replace the hose as it cracked where it connects a to the handle - fair wear and tear. Tip: after the first several months getting annoyed every time I tried to use an accessory and the accessory holder fell off the handle, I took some hot glue and permanently fixed the problem. Now the holder stays put, never have wanted to remove it, so not sure why it was designed to be detached.
Recommends this product
Customer review from BISSELL Homecare
External reviewer
4 years agoI love this product. Perfect for my needs.
I use it for floors. Carpets, clean filters, curtains, etc. it has everything to clean hse.
Recommends this product
Customer review from BISSELL Homecare
Poor design
The controls on the handle are poorly placed. You are constantly turning the machine to a lower level or off completely. It clogs too easily, filter is very ineffective, you have to clean the entire machine after every use.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for your feedback and we're sorry you're unhappy with the vacuum. If we can provide assistance, please don't hesitate to contact us direct at support.bissell.com.