Clean View XR Pet 300W Stick Vacuum
Product details
Web ID: 18437409Bissell vacuum not working.
I bought this for a Christmas gift and when it was taken out of the box it was put together and then they charged the battery all night long and then when they went to go use it the next day it worked fine on auto but the second you turned it to turbo it would immediately shut off. I emailed them to do a return and to share my experience and never got an answer back so now I’m stuck with a vacuum that only half works.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your experience, Hayden. We’re sorry to hear your Cleanview XR Pet Stick Vacuum shuts off on turbo mode—that’s definitely frustrating, especially after gifting it. This can sometimes happen if the battery isn’t fully seated or if there’s a power draw issue, but we’d like to make this right. Please contact us at 1‑800‑237‑7691 or reach out to us at bissell.com/support so we can help.
Excellent!
The vacuum has been amazing so far! Very easy to use and pretty powerful for it's size
Recommends this product
Customer review from BISSELL Homecare
Fast and efficient
What I like about it the light weight and the long battery life make it so easy and fast to use
Customer review from BISSELL Homecare
Would not recommend
I have had this vacuum for over 6 months now and I would not recommend it to anyone. The suction is bad if you try to use the higher suction it turns off immediately even with full battery charge. The only good thing is it is lightweight.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Sam, thank you for sharing your experience. We’re sorry to hear about the suction issues and the machine shutting off—that’s not what we want for our customers. Please reach out to our team at support.bissell.com so we can help troubleshoot and review options to get your vacuum working properly. Your feedback is valuable and helps us improve.
Just don't waste your time and money
I wish there was no star rating. This is by far the worst vacuum I've ever got; I'm returning it. It makes noise only while just pushes dirt around and good at trapping fur or dirt to it to just dump it all once turned off. Really a bad product.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re sorry to hear this vacuum didn’t meet your expectations. That’s not the experience we want for our customers, and we’d like to help make it right. Please reach out to our team at support.bissell.com so we can troubleshoot and discuss options. Your feedback is important and helps us improve our products.
Reliable product
I have not used it, but I do have a small Bissell and I love it. I know I will enjoy using this product because of that. This product is so reliable.
Recommends this product
The waste container needs to be redesigned.
Picks up good, love the light, but waste container to small and very difficult to empty.
Customer review from BISSELL Homecare
Very disappointed - gets clogged
I was excited when I purchased this because it’s lightweight and cordless, but it’s almost non-usable. I have a pit pull who doesn’t even have that much hair, but when I vacuum all of the hair/dirt gets clogged/stuck in the stick instead of making it to the filter container. There is no way to empty the hair from the stick/long tube and so after one use I feel it’s not usable.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Sorry to hear about this experience Karen! This is certainly not what we expect. Please contact us at support.bissell.com so we can help get this resolved!