Crosswave HF3 Cordless Vacuum
Product details
Web ID: 17109105Not worth it
If this vacuum works well until the rubber piece that actually helps throw the water up into it. It starts coming apart really easy so it didn’t last long now at least water all over the floor because I can’t get a new part for it.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Denise, Thanks for your review. We're sorry to hear the rubber part wore out and that you’ve had trouble finding a replacement. That’s not the durability or support we want to provide. We’d like to help resolve this—please reach out to us at support.bissell.com so we can look into part availability and next steps. —The BISSELL Team
I use this product on my tile floors. I like that it vacuums and mops at the same time. I don't like that I can't use it on carpet. The product says multi-surface but not for carpet.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for your feedback, Sarah. We’re glad you’re enjoying the vacuum-and-mop combo on your tile floors! You’re right—the HF3 is designed for sealed hard floors only, so while it’s labeled multi-surface, it’s not intended for carpet. We appreciate you pointing that out, and we’ll pass your comments along to our team.
Work fine until the battery died after five months
Battery diet After five months won't charge like just blinks, it worked okay before then
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for your review, Petey—we’re glad it worked well at first, but we’re sorry to hear about the battery issue. A blinking light usually means the battery isn’t charging properly, and we’d love to help troubleshoot or explore replacement options. Please reach out at support.bissell.com—we’re here to help.
Great little machine
This is a great little machine that works like a charm. I use it for quick spills. I keep this one on the 2nd level of my house always ready to go. Great buy for the price.
Recommends this product
Customer review from BISSELL Homecare
Do not Recommend
This machine did not work for my floors. It hardly let out any cleaner and the roller was not nearly powered enough to clean anything.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Angel. We're sorry to hear the machine didn't perform well on your floors. It sounds like there may have been an issue with the solution flow or brush roll function. Our support team can help troubleshoot or determine if a part needs replacement. Please reach out at BISSELL Support or call 1-800-237-7691. Thanks for your feedback-it helps us improve.
Best household investment I've made this year!
With a toddler, a dog, and a nurse in the house, keeping the floors clean and sanitized is a priority. My Bissell makes my work a lot easier!
Recommends this product
Customer review from BISSELL Homecare
Highly recommended. Will only be replaced by the same brand!
I am absolutely delighted with this floor cleaning investment! It's lightweight, easy to use and store, leaving my floors feeling clean, sanitized, and refreshingly free of chemical residue or stickiness. I highly recommend it, particularly for homes with small children.
Recommends this product
Customer review from BISSELL Homecare
2 in 1 Amazing time saver and no more back pain!
ALL THE STARS!!!! First time I bought an BISSELL and totally taken back at how useful it is. Our place is about 1200 sq ft of wood and ceramic tile floors. Before I would vacuum then mop, it took forever and hurt my back. This little go getter 2 in 1 is amazing, nice and light. The self cleaning mode makes clean up a small easy process. Thank you, BISSELL for saving me time, no more back pain and super clean floors. Completely recommend!
Recommends this product
Customer review from BISSELL Homecare