Product details
Web ID: 17109100More about the product
348 reviews
Mona D.
1 month ago from East Texas
Better than Shark
One of the Best vacuum cleaners i have ever used and i have used alot!! I have been a Bissell commercial cannister user for years(i own 5 of them) and i have been thru several Shark carpet vacuums but this one is top tier!!! I love the ease of use. The adaptive floor changing mode everything!!! You will Not be disappointed buying this one!!!
Customer review from BISSELL Homecare
JT
2 months agoSurface sense Pet liftoff
This is truly a great machine. Great suction power and awesome on hardwood floors.
Recommends this product
Customer review from BISSELL Homecare
BCS3
3 months ago from RI
Perfect for couches and stairs!
Needed a new vacuum right away and this was it! And it was 10% off.
Recommends this product
Customer review from BISSELL Homecare
Hayden
5 months ago from Winter Haven, FL
Love this vacuum!
I have 4 cats and my cordless vacuum was not powerful enough for my carpets. I could use it twice on the same rug and fill the canister twice. With SurfaceSense, the brush picks up so much more hair and has much more powerful suction. I tried it on my bare floors and love that it automatically adjusts its speed when I go from the bare floor to a low pile rug. I also love the lights on the front as well as on the crevice attachment. Highly recommend!!
Recommends this product
Customer review from BISSELL Homecare
2Bells
5 months ago from Michigan
Out cleans my former machine
Picks up embedded dirt and sand from my carpet. I had no idea it was even that dirty!
Customer review from BISSELL Homecare
Macy's customer
5 months agoVerified PurchaserYes
BISSELL surface sense vacuum
This vacuum self adjusts from bare floor to capet ( a real plus). The dirt cup is very large which I love. Can do the whole house without having to empty it.
Recommends this product
Helpful?
Natalie
6 months ago from Bridgeview, IL
Not made for everyday use
I used these vacuum for my carpeted living room and not even 2 years of use and the wheel had fallen off and the coiled hose is already tearing. I don’t think this vacuum is made for everyday use and now in the market of looking for a better vacuum unfortunately
Customer review from BISSELL Homecare
Response from BISSELL Homecare
BISSELL Consumer Care6 months ago
Thanks for your feedback, Natalie. We’re sorry to hear about the wheel and hose issues—this vacuum is designed for regular use, so we’d love to help resolve what happened. Please reach out at support.bissell.com; our team can help with troubleshooting or repair options to get you back to cleaning with confidence.
Don’t buy!
This is the worst vacuum I have ever owned!! It spits debris instead of picking it up. I wish I could return it after using because I will now have to buy a new vacuum which actually works and take the loss on this!
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Thanks for sharing your experience, Kat. We’re sorry to hear your machine is pushing debris instead of picking it up—that’s definitely not how it should perform. This can sometimes happen when there’s a simple airflow or brush issue, and our team can help get it sorted out. Please reach out to us at support.bissell.com so we can assist.