Blue IceWomen's Loose Fitting Short Sleeve Crew Neck Tee- 3 Pack

Short Shipped and Ignored

I previously purchased this shirt set and was happy with the quality, which is why I ordered it again. Unfortunately, the second experience was completely unacceptable. This is advertised and sold as a three-shirt set, yet my order arrived with only two shirts. I contacted Macy’s four separate times seeking either the missing item or a partial refund. Each time, I was told the issue would be escalated to the third-party seller. Nothing was ever resolved, and no follow-up occurred. Mistakes happen in warehouses—but what’s inexcusable is refusing to take responsibility when they do. Selling a multi-item set, short-shipping it, and then offering zero resolution after repeated customer outreach is unacceptable. Macy’s essentially allowed the third-party seller to ignore the issue entirely. I would not recommend purchasing this item again, nor ordering from this seller through Macy’s. It’s disappointing to see such poor customer service from a retailer I’ve trusted in the past.