The Oracle Jet Automatic Espresso Machine
Product details
Web ID: 19617985So much work
I've had this machine since October (9 months) and I'm just not happy with this purchase. The machine requires a lot of work. For the cost of the machine I would not expect the issues that I've had. Recently I've had a bad issue with the porta filter popping out. Whenever I try to pull a shot, the pressure from the machine pushes the portafilter off and this morning it pushed it off onto my favorite espresso glass and it brokeand wasted my coffee. I'm looking to sell and buy a better machine. My experience with this brand has been underwhelming for the cost. 😡
Customer review from breville.com
Response from breville.com
We're sorry to hear about your experience. Thank you for your review and your feedback. We'll definitely pass this on to the appropriate people, as we are continuously trying to improve our customer's experience.
Inconsistent....ready to move on
I have owned this machine for 6 months now and as others have said, it is frustratingly inconsistent. It will pull one shot in 20-25 seconds and the next one in 30-40. There is no excuse for this at this price point and hard to see how even those that have given this machine 4-5 stars are not experiencing this. I was a long time owner of the Oracle Touch before this, which was better but not perfect. After 8-10 years years using these machines, I am now ready to move on from Breville all together.
Customer review from breville.com
Response from breville.com
We are truly sorry for the inconvenience. We've sent a separate email to you and hope you will give us the opportunity to correct the situation.
Amazing Coffee
Amazing Coffee! Love this machine. Took me along time to order, because of the price. I am now so happy I did buy it. I don't even miss the coffee shop!
Wonderfoam
This is our 4th breville and we really enjoy the machine. The only negative is the foam, it is much more bubbly and not microfoam than our Touch and Barista Pro. The foam comes out with large bubbles and nowhere as foamy as it should be.
Customer review from breville.com
Response from breville.com
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Amazing
The drinks are great, cleanup is easy, and the Jet updates any glitches. It’s the perfect espresso machine.
Recommends this product
Customer review from bloomingdales.com
Best Espresso Machine
I love this machine! I love my coffee, and now I can have the best, barista quality coffee, espresso, latte, capacino, etc., in my own home whenever I want. Guests love it when I serve them tis coffee, too. With the barista assist, and the ability to add custom drinks, this is the best espresso machine available.
Recommends this product
Customer review from breville.com
Beautiful machine
My new Oracle Jet is a work in progress. So far my attempts to "dial-in" the perfect cuppa of expresso is elusive, but close. The machine is preforming perfectly. It's the operator which needs the upgrade. Can't wait to move up into the "milk" World.
Recommends this product
Customer review from breville.com
Excellent machine
This is a top-notch espresso machine, especially for the price. Fast, efficient, amazing flavor extraction. Auto milk foaming isnt perfect and I still find manual is better at micro-foam. But overall, it is as good as a dual-boiler costing twice the price...
Recommends this product
Customer review from breville.com