2.5" Gel Infused Memory Foam Mattress Topper, Queen
Product Details
Web ID: 102034855 years ago
bad purchase decision by me!
terrible product! very delicate, it tears just moving it around to place on bed! when you sleep on it , it is too soft, just feels like nothing, no support, but seems to envelop you in a smothering way.
Response from Maven Team
Maven Team5 years ago
Hi PETER, this is Brookside.
We sorry the topper you received tore when moving it and that it is too soft.
Can you tell us more about the mattress this topper is being used on? This topper is intended to add a thin plush layer of comfort to a firm mattress and is not intended to help a soft mattress feel firmer. Bedding needs vary and we understand if this topper was not the best fit for you. We offer a variety of other toppers and would be happy to help you find one that better meets your needs.
All foam products are capable of tearing but this topper should not tear when simply moving it on your bed. We stand behind the quality of our products and are here to help.
Please reach out to us at: support@brooksidehomedesigns.com and we can assist you right away. We value you as a customer and your satisfaction is important to us.
Best,
Brookside
-Part of the Maven Family