Specialty Drip Coffee Maker with Thermal Carafe
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Web ID: 131692491,351 reviews
Coffee with style
A beautiful addition to our Cafe kitchen
Recommends this product
Good not great!
When I first acquired this it brewed extremely fast, the more I use it the slower the brew time. The capacity is standard of all coffee makers. I must say the carafe insulation could use some improvement as it loses temperature raqther quickly. It is confusing to set up and I still need to refer to the manual for certain functions.
Customer review from cafeappliances.com
Makes great coffee, but doesn't last
So we got this coffee maker in 2022 as a wedding gift from our registry. Cafe products look awesome, loved the copper accents, and finally got a coffee maker where the carafe was double walled vs glass. This was because I prefer to drink a good amount of coffee during the morning, and I wanted to see if this would be better for preventing the burnt flavor of coffee that had been continuously heated all morning. Well it was, made awesome coffee. Still does in fact. But I'm rating it 2 stars because of the finish of the copper is wearing off on the handle of the carafe, and also on rim of the drip portion that holds the coffee while it's brewing. In my opinion, this isn't normal wear and tear, nor is it just "cosmetic" as the Cafe rep told me in an email when I inquired about having it replaced. Yes, there is a one year warranty, but really this should last far longer than three years. The cafe folks were super kind online, and were polite, but be aware, they will take no ownership to the quality of this product after the one year warranty. They will offer you access to a special website to purchase another one at a discounted price, but that's a bit insulting. Amazon almost has the same price currently. Yeah, I still like my coffee, it does a good job, however the company should do better about quality control. I won't buy another when this one is done.
Customer review from cafeappliances.com
Response from cafeappliances.com
We are more than glad to assist with the carafe of your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Very poor product quality
The coffee does not reach 205 degrees as claimed and any remaining water in the basin leeks. I’ve called support but because this is past warranty they won’t offer any solution. Do not buy from this company
Customer review from cafeappliances.com
Response from cafeappliances.com
We are glad to assist with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Disappointed
Very disappointed in this product. Pot tarnishes and coffee grinds overflow onto the water head.
Customer review from cafeappliances.com
Response from cafeappliances.com
We'd like to assist you with your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Beauty doesn’t last.
The digital numbers for the cups are not clear. I have to scroll through the numbers to eventually figure out the number I’m looking for. Also, the C ON CAFE has peeled off even though I don’t wash the base of the machine. The shiny rim at the base where the coffee comes out seems rusty in 2 places. The spout makes no sense because there’s a complete rim inside the pot which prevents coffee from coming out smoothly. Poor design. It’s a handsome machine and makes fine coffee but poor design and poor quality materials. The is an additional complaint. While In the process of descaling my machine, I noticed the copper covering on the top of the handle area is bubbling in 2 places and will eventually crack and chip off.
Customer review from cafeappliances.com
Response from cafeappliances.com
We will be passing your feedback about the controls and the spout over to our product team to review. Thank you again for taking time to share this.
Good for the look
It's okay - the coffee is excellent, but I absolutely hate how easily the carafe stained up, the carafe is poor quality plastic at top which stains like crazy.
Customer review from cafeappliances.com
Response from cafeappliances.com
We value this feedback. Your comments regarding the carafe of your coffee maker is important to us and will be considered by our product design team for review.
Best Coffeemaker in the World!
I cannot imagine a better coffeemaker than this one! It looks elegant and sophisticated on my countertop. Visitors are always commenting on the style and beauty as well as the brew it produces. A other great feature is it’s ease of use - WiFi takes care of you. The coffee aroma is the first thing you notice upon awakening!
Recommends this product
Customer review from cafeappliances.com