20602109 Patio Bistro Electric Grill
Product details
Web ID: 1674451882 reviews
Broke after only 3 months
Not impressed that it stopped working after only 3 months. Item was a gift to spouse
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"Thank you for sharing your feedback. We apologize that we didn’t meet your expectations and would like to understand the issue better. Please give us a call at 1-866-239-6777."
Nice small grill
We found this small electric grill and decided to replace our 15 year old propane grill. I use it every day to cook our meat or fish for dinner.
Recommends this product
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"We appreciate your review. We're always looking for ways to enhance our service and product offerings. Please feel free to give us a call at 1-866-239-6777 if there’s anything we can do for you."
USE NOT UNTIL COVER AVAILABLE. Just think the sale price is = cover cost!!!
i am not able to purchase a cover to protect my grill. i just had a very wonderful charbroil grill removed. cause water damage. i will NOT USE THIS GRILL UNTIL I CAN OBTAIN THE PRESCRIBED COVER.
Customer review from Char-Broil, LLC
Wont heat up
lately, it wont heat up past 250 before tripping the outlet.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"We appreciate your review. We're always looking for ways to enhance our service and product offerings. Please feel free to give us a call at 1-866-239-6777 if there’s anything more we can do for you."
Too soon to tell and I'm hopeful
I assembled myself (and don't consider myself good at assembling things.) All the parts were in the shipment. I had the tools I needed (a small adjustable wrench and a medium size phillips head screwdriver were enough). Took me about 2 hours - and I wasn't rushing. Turned right on (glad I had access to the required outdoor Ground Fault outlet.) Did everything that the handbook said it was. Grilled 2 salmon burgers, 2 Beyond burgers, a potato cut in pieces and toasted buns. Worked great and cooking space was bigger than I anticipated. Cooled down fast when done. Looking forward to seeing what the future brings.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"Thank you for your feedback! We're glad you had a positive experience overall, but we understand there may have been areas for improvement. We'd love to hear more about your concerns so we can continue to improve our service. Feel free to contact us at 1-866-239-6777!"
Did not last :(
Knob broke off and cannot start the electric grill without this functioning part.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"Thanks for the review! We are glad to hear you had a decent experience, but we want to ensure we meet your expectations completely. Please contact us at 1-866-239-6777 so we can better understand how we can improve."
lOVE THE GRILL BUT THEY DON'T LAST
I HAVE BOUGHT ABOUT 8 OF THESE GRILLS SINCE 2011 THEY LAST ABOUT 1 TO 2 YEARS. BEST ELECTRIC GRILL BUT I SURE WISH THEY HELD UP BETTER.
Customer review from Char-Broil, LLC
Response from Char-Broil, LLC
"We’re grateful for your feedback, though we regret that your experience wasn’t what you hoped for. We want to make sure we can improve moving forward. Feel free to contact us at 1-866-239-6777 to discuss your concerns in more detail."
10th Birthday of my Patio Bistro
Mi Patio Bistro have been in my balcony uncovered for 10 years I was supposed to order the cover on 5/5/2014 but I forgot :) I have made BBQ's for 15/20 family members just keep in mind that after each use you must do a deep cleaning and remove the grease to prevent fires like any other BBQ Electric/Charcoal/Gas, the new one looks nice bur this one still strong. Tip for cleaning: Spray some vinegar on the greasy areas, let it sit and then use a brush (for deep cleaning after this step use dish soap and rinse)
Recommends this product
Customer review from Char-Broil, LLC