Circus NY by Sam Edelman Women's Natalina Bow Kitten-Heel Dress Sandals
Circus NY by Sam Edelman Women's Natalina Bow Kitten-Heel Dress Sandals
Product details
Web ID: 1729507747 reviewssorted by Newest
Chic but cheaply made with a defective heel
I was so excited to wear these heels for my wedding rehearsal dinner as a pop of color, but unfortunately they were a huge disappointment. The very first time I wore them, the heel on the left shoe became loose and couldn't be tightened, making the shoes completely unwearable. I wasn't doing anything out of the ordinary—just walking and celebrating with family—and I couldn't believe they failed after a single wear. I am left with a pair of shoes that didn't make it through one evening. I expected much better quality and durability coming from this brand I so dearly love. I'm hoping this was just a defective pair, but based on my experience, I can't recommend these heels.
Customer review from Circus NY
Response from Circus NY
We are very sorry that this has happened with your Natalina Kitten Heel Mules. We understand your concern. We may have options for you regarding the shoes, if you could please contact us so we can go over those with you. You can send a message at https://circusbysamedelman.custhelp.com/app/ask or call our CircusNY.com Consumer Care Department at 1-888-235-6132. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Circus NY by Sam Edelman
I wore these shoues only 5-6 times and heel got detached!
Black is beautiful
So nice and comfortable
LOVE these shoes
These are perfect, comfortable, low heel and adorable
Beautiful, comfortable shoes
Beautiful shoes, color is nice, fit very well, true to size
Recommends this product
Oh so Fab!
These shoes are so fabulously beautiful! I received lots of compliments.
Recommends this product
Gorgeous and vibrant
These are gorgeous!! I love how big the bows looks! Very comfortable, easy to walk in. It does make a “flip flop” sound when walking but I don’t mind at all.
Recommends this product
Customer review from Circus NY
Bottom and hill need improvement
The bottom needs some improvement, as no pads, which are made very cheap, uncomfortable. Heel is very weak , I exchanged one already as heel got loosened
Customer review from Circus NY