Men's Hinman Mid-High Boots
Product details
Web ID: 5280386nice boots BUT........
loved the boots and fit great BUT the tongue just ripped in half and haven't even had them a month. not what I expect from clarks.
Response from Macy's
Thank you for submitting a review of your Clarks shoes. I’m sorry they did not work out for you. I am interested in looking further into the issue you are having, and would like to get some additional information on what is happening with them. Would you be able to send me photos of the entire shoe, the specific problem area and the style #’s from inside the shoes? (PLEASE INDICATE THAT YOU SUBMITTED A REVIEW TO MACY'S SO I AM AWARE OF HOW YOUR INFORMATION IS COMING TO ME.) It might then be useful for us to get them back from you to show our engineering team. We would of course replace them for you with a comparable style of your choosing. If you are interested, please e/mail the details along with your name and address to me at janen@clarksna.com. If you have any questions, please feel free to e/mail me. Thank you so much for your assistance with this process.
Jane N., Clarks Consumer Services