For Men Sonic System Deep Cleansing Brush
Product details
Web ID: 2338846Stopped working
I have the same exact problem as others have described here. I stopped using it for a couple of months while I moved, and when I tried charging it again, it stopped working altogether. I can see the light indicator when it charges, but the device itself won't do anything.
Stopped Working
This brush worked really great for me for almost a year until I went to go recharge it and it would not turn back on. I tried changing outlets, even left it to charge for a full 24h and it still won't turn back on. Very disappointing since it was helping me clear up some acne and now I cant use it any more.
Customer review from clinique.com
Response from clinique.com
Thanks for reaching out. We appreciate your patience as someone from our Consumer Care team will be in touch directly to assist.
Stopped Working!!!!
I purchased this product and was very satisfied for the first year. I got a bit lazy and stopped using it for a period of time. I decided to start using it again and when I went to recharge it nothing happened, no light indicating it was charging. I left it on the charger for a day just in case but it would not charge. I am very disappointed that it won't charge and based upon the price, I don't think I will buy another one.
Customer review from clinique.com
Response from clinique.com
Thank you for taking a moment to reach out, Skip. A member of our team will be in touch via email to assist.
Bought two brushes and both stopped working
Very disappointed The first sonic brush I bought was 4 years ago - i kept it for about 3 years and it ended up not working Which was ok, as I can understand that after 3 years the battery is dead and do not charge anymore I bought a new one last year and first I can clearly see that I had to charge the brush more often (I used to do it every two months and went to every two weeks with the new one) but now it's dead again!! After only a year when the first one worked for 3... I was about to buy a third one but looking at the price I will try to find a better deal with another brand.
Customer review from clinique.com
Response from clinique.com
Thank you for taking a moment to reach out. A member of our team will be in touch via email to assist.
vary disappointed
I bought this product and was really happy with it, it worked great. unfortunately that was short lived. used it everyday for a couple months in the shower and then I stopped using it for a month or 2 ( it still had a charge in it ) now it is dead and I went to charge it and it won`t charge at all. no lights nothing. I left it on the charger plugged in for 2 days. vary disappointed in this for the price it is set at and I really like clinque products
Customer review from clinique.com
Response from clinique.com
Thanks for reaching out, Mike. A team member will be in touch via email to fully assist.
highly recommended
Effective, & expedient in cleansing. 30s to 1 min & BAM! . Great, sleek design.
Recommends this product
Customer review from clinique.com
Good for gifting!
I use one myself but this design is perfect for my boyfriend!
Recommends this product
Customer review from clinique.com
Love it.....smooth skin
A little hesitant at first........but WOW. This sonic cleanser leaves your face squeaky clean. Very gentle....holds a charge well, easy to use, quality product. My wife even uses it, and she really likes it. Would buy again.
Recommends this product
Customer review from clinique.com