164 reviews
Bushra
5 months agoDefective and loose handle
I was very excited to buy this spinner. The overall look is good, but the handle has stopped working properly and doesn’t close properly. It is very loose and shaky. This item has 5 years warranty, so I will contact Macy’s about it.
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Trina
6 months agoLock
My combination doesn't work (and I've tried going through all numbers) and I cannot get the suitcase to unlock - of course to submit a warranty I need to get the number from inside the case to do a warranty (which I cannot open) Called a locksmith and they won't open either - tried the London Fog Warranty and Service Department - no help at all.
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Lynn
8 months agoBad service
Ordered this for vacation and paid extra for shipping. I should have had it in 2 days but didn't ship for 5 days!
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Jill S
8 months agoBeautiful and well made - perfect size
Beautiful and well made - perfect size
Recommends this product
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Kathy
8 months ago from North Carolina
London fog suitcase
I really like my suitcase. The color is as stated. I like the fact that it locks with TSA approved locks. It wheels easily in the compartment for the shoes is wonderful..
Recommends this product
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trudy
9 months ago from Washington
😊
best suitcase
Recommends this product
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Jack
9 months ago from Far Rockaway
Great value 25” luggage
This is the first time I’ve purchased a replacement for an item that got damaged but I’ve gotten so much use out of it for 2 years that I consider it an exceptional item at the closeout price. It is lightweight,stylish , easy to recognize in baggage claim, and has many compartments and durable zippers. I find the size (25”) perfect for a checked bag. I can’t think of any reason for spending 4x as much and worrying about inevitable incidental nicks and scrapes
Recommends this product
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Bad quality
This suitcase have been pretty pricey and after 1 travel ripped. The stitches on both aide of the zipper ripped.