CLOSEOUT! Classic Fleece Heated Blanket, Full
Product details
Web ID: 16160081Highly recommended
Extremely comfortable and keep me warm
Recommends this product
Defective
1. Heats on only one side. Took a closer look and felt no heating wires on other did of blanket. 2. Wrong picture advertised for full size. No explanation for only one controller for full size.
Response from Macy's
Dear Customer, thank you for your feedback. We're sorry to hear about the issues you're having with heated blanket. To fix the heating problem on one side, check the wiring inside the blanket. Look for any visible damage or loose wires. If you can't find the issue, stop using the blanket and contact our customer support team for help. We recommend to check the manual guide for troubleshooting. Regarding the wrong picture and only one controller for the full-size blanket, we apologize for the confusion. We'll forward your concern to our product quality team about this to improve in the future. For assistance, please contact our customer support team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST). We want to make sure you have a working product and are here to assist you.
heated blanket
nice blanket, heated good, need a size between a twin and full :)
Recommends this product
Stopped Working
This is my second one. The 1st one didn’t heat consistently so I had it replaced. This one just stopped working all together 2 months later.
Response from Macy's
Dear Customer, thank you for reaching out. We're sorry to hear about the issues you're having with your heated blanket. We recommend to check the user manual for troubleshooting steps specific to your model. Inspect the controller, cord, and blanket for damage or loose connections. If you notice anything unusual, do not use the blanket and contact customer support. You can contact our customer support team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST). Our goal is to ensure you have a safe usage and fully functional product, and we're here to help resolve this promptly.
Comfort
The feel and quality was not what I expected. It was not of a smooth material
Response from Macy's
Dear Felicia, we appreciate you for sharing your feedback. We apologize for any disappointment you experienced. The material, although made from 100% polyester solid fleece, may not have met your expectations for a smoother texture. Factors such as personal preferences, sensitivities to certain fabrics, or expectations based on prior experiences with similar products could influence your perception of the material. We will definitely pass your comments to our team to continuously improve our products.
Just in time for a cold Michigan winter
Very nice soft fleece blanket with even heating throughout. my dog loves it too! easy to program the timer.
Recommends this product
Keeps me toasty warm
So nice on a cold night. I should have bought this a long time ago!
Recommends this product
Electric blanket
I bought a full size blanket. The electric wires only covered half of the blanket, not nearly enough for 2 people in the bed. The area covered was enough for my needs but not what I expected.
Response from Macy's
Dear Lynn, we appreciate your feedback regarding the full-sized blanket purchase. We are sorry for the inconvenience that this has caused you. The blanket measures 80"W x 84"L .To address this issue, we recommend trying an alternative arrangement for the blanket, such as folding it or adjusting its placement to ensure better coverage. We recommend exploring alternative solutions or considering a larger-sized blanket with more extensive heating elements for improved comfort.