CLOSEOUT! LUXE Brookton 13.5" Plush Mattress- Full

4.6 (105)
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Product details

Web ID: 12455289
The Serta Luxe Brookton 13.5" Plush Mattress features advanced bedding technology exclusive to Serta. Layers of memory foam complement the 825 Edition Support® Coil System, maximizing both comfort and support. A combination of cutting-edge memory foams work together to deliver enhanced support while Cool Twist® Gel Memory Foam enhances airflow and heat dissipation, providing a cooler sleep surface.

  • Product Features

    • Coil count: 647
    • Box spring/foundation sold separately
    • Top type: Tight top
    • Mattress type: Innerspring
    • Comfort Features/Layers: Cool Twist ® Gel Memory Foam, Cool Twist® Gel Foam, Hypertouch™ Comfort System
    • Cool Twist® Gel memory Foam, this unique design features cooling gel swirled into premium memory foam
    • This breathable memory foam helps enhance airflow and heat dissipation for a feeling that can only be described as a cool, contouring type of comfort
    • Cool Twist ® Gel Foam, cooling gel is swirled directly into a breathable foam designed to promote airflow and heat dissipation
    • HyperTouch ™ Comfort, Serta replaced ordinary foam with a combination of specialized foam, engineered fibers, and premium stretch fabric. This system comfortably cradles your body from head to toe for better pressure point relief
    • 825 Edition Custom Support® Coil System, providing contouring, cradling support and minimizing the impact of your partner's erratic sleep jerks
    • This system of up to 825 individually wrapped coils features Serta's BestEdge® Foam Encasement technology – an extra-deep foam rail to help reduce edge roll-off and extend the sleep surface
    • Compatible with an adjustable bed
    • Warranty: 10-year non-prorated
    • Meets federal fire-retardant safety standard
    • Made in the USA of imported and domestic parts
    • Woman Owned
    • Request warranty information

  • Product Dimensions

    • Mattress height approx. 13.5"

  • Materials & Care

    • Made in the USA of US and Imported Parts

  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to mattresses. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

Here's what customers think
  • The mattress offers a plush yet firm feel and features that provide comfort and support, leading to improved sleep quality and reduced back pain for many users.
  • Some customers reported issues with the mattress's durability, noting that it began to sag and lose its shape within a few months of use, resulting in discomfort.
  • The overall performance of the mattress appears to be mixed, with both positive and negative experiences reported by customers.
AI-generated summary from 96 customers reviews.
4.6/5

105 star ratings, 96 reviews

Write a Review
79.0% of reviews have 5 stars
83
12.4% of reviews have 4 stars
13
1.0% of reviews have 3 stars
1
1.9% of reviews have 2 stars
2
5.7% of reviews have 1 star
6

31 customer images

96 reviews
Cameron H
12 months ago

Amazing!

Just laid on it to test it out and the feeling is incredible. Would recommend for side sleepers.

Customer review from Serta

Matthew V
1 year ago

Mattress

Has a small rip forming at seam not even 2 mknths old

Customer review from Serta

Carina
1 year ago

Do not like bed

After using this bed for 5 months already I definitely regret buying this product. It feels like you are sinking. This bed has lost its shape. It leans to one side. Definitely don’t recommend people to buy this item.

Response from Macy's

Serta Team1 year ago

Hi Carina. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Luxe Brookton is causing you discomfort. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 so they can guide you through a warranty claim. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!

Annie L
1 year ago

Brookton Plush

Restful sleep on the mew mattress

Customer review from Serta

Ang
1 year ago

Painful

The most awful mattress I have ever slept on! It was absolutely wonderful at first! loved to go to bed because it was so comfortable. But like other reviews, after just a few months it started to sink, I thought that's what memory foam mattresses did because it is my first one, but it kept sinking and then began to sink up top until it began to look like a rollar coaster! I am in so much extreme pain from sleeping on this thing.. I guess 900.00 for a year of use is what you get now.. what a Joke, I will never buy serta again!

Response from Macy's

Serta Team1 year ago

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. We hope this helps!

Traci T
2 years ago

Sunk in the middle

We have only had it 10 months and it has sunk in the middle so bad my daughter would rather sleep on the couch. Very disappointed.

Customer review from Serta

Joshua K
2 years ago

Confort

Helped my back goes from “don’t wanna get out of bed” to “ yep I’m ready for the day”

Customer review from Serta

Wilkin D
2 years ago

on the side where one sleeps one remains sunken

on the side where one sleeps one remains sunken

Customer review from Serta